I went to get a new car and drove out the same day amazing never thought that would happen peter was so nice and helpful he took care of everything explained everything to me step bye step I was so happy the first car he showed me was so perfect for me could not ask for anything better I would tell everyone to go there good prices friendly I am a satisfied customer :)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excellent experience I have very bad credit and was in need of a car Rachel the online sales rep was very helpful and arnesto the finance manager worked incredibly hard to get me into a nice car with low mileage never had such a great experience at a dealership ever will definitely be going back next time I need a car
MIKE MIKE MIKE. They do not call him magic mike for no reason. This guy truly goes above and beyond. I had bought cars at different location, went to graftin st to check it out and Mike was there right from the beggining. He’s very professional, fair and knows what he’s talking about. No better car salesman in the city. Mike helped me through the whole process and honored his word and took care of everything he said he would. He’s a man of his word and really cares about his job. I will never buy a car from anyone but him. He is the man. If you want an intelligent stand up honest guy MAJIC MIKE IS YOUR MAN. Go down to graftin street n give him a shot before u go elsewhere. ILL SAY IT ONE MORE TIME MIKE MIKE MIKE!!!
If you are looking for a great deal and an excellent selection of vehicles you gotta checkout contemporary. The staff was knowledgeable, kind and respectful of my time and needs. They found the perfect car for my wife and we couldn???t be happier
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
Seen the car I wanted online went into the dealership I was greeted by salesman Curtis Smith he was amazing from start to finish very professional very easy to work with Curtis made the hole experience very pleasant... Bought the car that day very happy
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
The location was nice and tidy, and the staff was welcomin. Derek was our helper. He was patient and understanding, I just couldn???t make up my mind. We finally settled with a Honda CRV. Let???s just say, I???m a happy camper! THANKS Auto Mall, and Derek!
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