Dave Julian is the man...found the perfect car for me. great to work with. Since my husband and I have gotten 5 cars from Donnell in the last 10 years...Love Fords and the Excellent service from Donnell. Thanks Dave...Love my Eco sport!!!
Poor follow up. No return calls. Promised repairs.
by Cindy/Randy from Weirton WV
June 3, 2018
Buying process was quick. Easy. Personnel seemed friendly. However, Used car we bought was unfamiliar to sales reps.
We were promised a call back on Mon for a repair due in writing. No call. We called Mon and Tues (2x) left messages as well. No calls.
This certainly is not good customer service and referrals will be hard to give based on our experience thus far. Quick to take our money.
Comfortable and friendly atmosphere to find exactly what I was looking for. We???ve been buying from this dealership for years and they are always a pleasure to work with. Never any pressure to buy. Sarge is our go-to guy!
It was very important that I had a good description and photos of the vehicle on line because I had a long drive to get there to see the vehicle and did not want to waste a trip. After talking to a salesmen on the phone, I made the trip. They were waiting for me and knew exactly what I was there for and who I was.
Just purchased my second Subaru from Huebner and Jackie Dewitt, and highly recommend this dealership. They provide great service, have the best Subaru prices in the area, and answer all questions without any of the normal sales pressure.
There is never enough that can be said about how good of Chance is at his job, he made it easy for me to decide what I would be happy with. He is such a social person I felt really comfortable with him helping me and glad he was the one who helped me out.
Don was very informative on giving me information my new Ecosport and is a very nice, kind sales representative. He was not pushy or aggressive.
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