AntJuane Peanut Baul and James Hendrix worked with me and provided a fair deal for both myself and the Dealership. Peanut went far beyond the expectations to make sure that I was pleased with the total process.
Love driving this truck
by jv from wichita, ks
December 20, 2018
Found this truck "accidentally" but liked it when I saw it and drove it. I don't put on lots of miles, but have had it fully loaded a few times with building materials...flooring , decking, doors, windows, lumber, etc. Have also towed a heavily loaded 16 foot trailer...Walks away with whatever I ask it to do...very comfortable to drive.
The service was great. They were very helpful at answering questions and were not pushy. I would recommend buying a vehicle from this dealership. Overall pleased.
Hemi engine runs and sounds great!
by FrankLuc from Riverside, CA
December 20, 2018
This truck has one of the best interiors I’ve seen. You really get your money’s worth with this truck. The hemi is smooth with its 8-speed auto transmission and sounds really nice! Would definitely recommend this truck!
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
December 25, 2018
We have only owned it for a bit but so far a great truck. The inside is comfortable and looks good inside and out. The only thing we had to get used to
Is the gear shift knob.
Completed my duediligence stopped off at Chris Nickel's on way to another dealership. Still tried other Dealer and experience was Night & Day. Ended up comming back & lived hapily ever after with my new Vehicle. Thanks Tom & special thank Matt in finance ! :)
They have a Theater room for you if your getting your car serviced..a kids room.. vending.. free coffee and hot drinks.. water... comfortable environment... friendly people great sales people Dwayne Givens was honest and easy to work with on helping me finding the right car for me and my budget and desire.
Looked at several dealerships even though we???ve bought our last five vehicles from Nikels, and the end result was coming right back. The used dealership went above and beyond to accommodate both my time and financial considerations. In particular Sales Associate Andrew Medina was beyond helpful by both taking the time to provide me with preliminary numbers on several vehicles and texting me when there was any kind of sales. After four days Andrew continued to help through test drives, comparisons on different models, pricing, and even anwering calls on his days off. Once I finally decided on a vehicle, with no persuasion or coercion from Andrew, the manager (forgot name but really nice guy with beard) quickly got us through the process. It was by far the fastest transaction dealing with a car purchase to date. Trust me on this...I???ve been to every Jeep dealer within 100 miles and you will not find more fair pricing up front on the vehicle, fair trade value, or a better crew to help you out.
I have been a customer of Chris Nikel for several years. They have consistently provided a great experience with a genuine sense of friendship and quality. I truly enjoy the people and environment and feel like the employees provide great service with a genuine attitude versus a fake, ???they make me do this??? approach I???ve encountered with others in the past.
This was by far the BEST experience we have had purchasing a car. Ther was very little back and forth and was completely painless. We only had to come to the dealership to pick up our truck and only there for a short time. We will for sure be back to purchase our future vehicles here. Our salesman was exceptional and caring!!!!!!!!!!
Best truck I’ve driven IN years
by RAMBILL from Upland, Ca
January 12, 2019
Truck is great! I’ll have it for 20 years. Starts right up, plenty of power, and handles great! Love the Blackforest Green color. Looks black until the light hits it.
The salesman was courteous, knowledgable and friendly, as was the finance manager who got me quick approval at a good interest rate. Thank you James and Nick!
Best truck ever
by Lee c from Trenton mi
December 7, 2018
Best truck ever used to own Ford now I own a Dodge! That pretty much sums it up but I'll have more.... Comfort the ride is soft it's a 4 wheel drive SuperCrew that rides like a 4-door Cadillac.
Was able to tow and haul what Diesel's do... And gas mileage couldn't ask for anything better averaging 21. 6 miles per gallon.
Best truck ever
My 2009 Sonata started making a horrendous noise on my drive to work yesterday evening. I called to schedule service. Even though it was after service hours, someone was able to set an appointment for first thing this morning. Sadly, the repair would be more than the car is worth???Ray did what he could to help me out, but it was more than I was willing to spend for repairs. He connected me with Brandon, who took into consideration my buying parameters and patiently showed me car after car, trying to meet my needs. I now own a beautiful 2018 Elantra. (Did I mention how patient he was?) Thanks, guys!
Fun to drive
by Celticraven325 from Landing
October 31, 2018
This truck was exactly what I was looking for. My only qualm is the backseat leg room leaves a bit to be desired. It rides really smooth for a pickup also.
Always friendly prompt help. Clean and pleasant and well informed. The guys give good updates in simple language and are honest about things that can be delayed versus more pressing things to be done. Also came back then next month for an axle seal issue repair.
Ram trucks are awesome
by Toddf11 from Decatur al
October 29, 2018
I love my dodge. People compliment my truck all the time and it's a 2015 ram big horn. And the service in decatur is second to none. Very pleased with my 12 th dodge truck
I'd like to comment on Sher Grey. I spoke over the phone with her about some online vehicles she had posted. I was so impressed with her knowledge and concern towards my situation in being able to get me into the car I was really wanting. She was straight up with me and said she'd do all she could to get me in the car . I finally felt like there actually was someone out there in this car business that I didn't have to worry that I was being taken advantage of . I'm definitely making an appointment with her and feel secure that she will make sure I'm taken care of like I should be. Thanks Sher your one of a kind!! See you soon..
2015 Ignition key causes vehicle to stall,
by Environmental services from Norfolk ne
December 21, 2018
Hauling trailer and vehicle stalls, not great scenario while on interstate, happening more and more each day. Should be a recall. Now it won't stay running unless the key is in a perfect position. I love the ram products , we have six in our fleet, this is the only one with this problem. But in my opinion it's a huge problem and our dealer says he sees it a lot.
I bought a 2016 Jeep Rubicon hard rock from another dealership in Oklahoma this past May. This dealership where I got it, never mentioned the multiple things wrong with it. I inherited many faulty problems with the engine and fuel system that I was unaware of. I took it to Melton for multiple repairs and worked with John in the service department. Best choice I ever made taking it there. John was just excellent to work with, very knowledgeable and responsive to all my questions. Today I picked it up and runs like brand new. I couldn???t be happier. I deeply thank John for being honest and his patience plus expertise in explaining all the parts, work and time it was going to take to get everything right. I tell you, I???m bonded to Melton service and the staff couldn???t be more helpful and friendly. Melton service is the only place we will go now to service our vehicles. I highly recommend Melton service, they are A+ top notch period. I???d say take your vehicle there even if you live far away from Claremore......I know everyone would agree wi this post. Thank you John Gifford!
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