Best and fastest service department was out in 35 mins for an oil change the quickest i ever been and the staff was very friendly
Love driving this truck
by jv from wichita, ks
December 20, 2018
Found this truck "accidentally" but liked it when I saw it and drove it. I don't put on lots of miles, but have had it fully loaded a few times with building materials...flooring , decking, doors, windows, lumber, etc. Have also towed a heavily loaded 16 foot trailer...Walks away with whatever I ask it to do...very comfortable to drive.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
2015 Ignition key causes vehicle to stall,
by Environmental services from Norfolk ne
December 21, 2018
Hauling trailer and vehicle stalls, not great scenario while on interstate, happening more and more each day. Should be a recall. Now it won't stay running unless the key is in a perfect position. I love the ram products , we have six in our fleet, this is the only one with this problem. But in my opinion it's a huge problem and our dealer says he sees it a lot.
Best truck ever used to own Ford now I own a Dodge! That pretty much sums it up but I'll have more.... Comfort the ride is soft it's a 4 wheel drive SuperCrew that rides like a 4-door Cadillac.
Was able to tow and haul what Diesel's do... And gas mileage couldn't ask for anything better averaging 21. 6 miles per gallon.
Best truck ever
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Ram trucks are awesome
by Toddf11 from Decatur al
October 29, 2018
I love my dodge. People compliment my truck all the time and it's a 2015 ram big horn. And the service in decatur is second to none. Very pleased with my 12 th dodge truck
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I was appreciated Mr. Ben was mad cool and very patient with me and explained to me everything I needed to know.. I recommend anyone and everyone to come see him.. he will bless you and put you in the car you need
Fun to drive
by Celticraven325 from Landing
October 31, 2018
This truck was exactly what I was looking for. My only qualm is the backseat leg room leaves a bit to be desired. It rides really smooth for a pickup also.
Ike is an outstanding Sales Professiona! He made me feel confident about the decision I was about to make. I would recommend Ike for a Nobel Peace Prize!
Hemi engine runs and sounds great!
by FrankLuc from Riverside, CA
December 20, 2018
This truck has one of the best interiors I’ve seen. You really get your money’s worth with this truck. The hemi is smooth with its 8-speed auto transmission and sounds really nice! Would definitely recommend this truck!
Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all
I WENT TO MANASSAS IMPORTS WITH MY 4 KID'S AND WIFE, looking SUV with my 4 kiss's and wife. The sales person (CISCO) was so helpful and honest. The service was the best and price was very fair. I have been driving this SUV for 8 months now and no problems at all. I highly recommend this place.
I Completed finance application 9/26 on a 2017 renegade desert hawk . I haven’t received a response yet 9/30. I did receive a confirmation that the application was received. I’m surprised about huge delay
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