Ike is an outstanding Sales Professiona! He made me feel confident about the decision I was about to make. I would recommend Ike for a Nobel Peace Prize!
Hemi engine runs and sounds great!
by FrankLuc from Riverside, CA
December 20, 2018
This truck has one of the best interiors I’ve seen. You really get your money’s worth with this truck. The hemi is smooth with its 8-speed auto transmission and sounds really nice! Would definitely recommend this truck!
I first purchased a Ford Explorer in April,My Salesman, Curtis Shannon was very professional and courteous it was a superb experience.
I needed a new truck for my business and I once again returned to Sheehy Ford and again Curtis Shannon got the best deal for me
Best truck I’ve driven IN years
by RAMBILL from Upland, Ca
January 12, 2019
Truck is great! I’ll have it for 20 years. Starts right up, plenty of power, and handles great! Love the Blackforest Green color. Looks black until the light hits it.
From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
Nothing beats the power of a Hemi!
by Andywilliams001 from Cape Coral, FL
December 30, 2018
This Ram Express is tons of value for the dollar. I wish this model had lumbar support but other than that this truck is near perfect. I love the styling and the utility.
Everyone here was super nice and very professional. The moment we arrived we were taken care of immediately. The process was simple and we drove off in the car the same day.
2015 Ignition key causes vehicle to stall,
by Environmental services from Norfolk ne
December 21, 2018
Hauling trailer and vehicle stalls, not great scenario while on interstate, happening more and more each day. Should be a recall. Now it won't stay running unless the key is in a perfect position. I love the ram products , we have six in our fleet, this is the only one with this problem. But in my opinion it's a huge problem and our dealer says he sees it a lot.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fun to drive
by Celticraven325 from Landing
October 31, 2018
This truck was exactly what I was looking for. My only qualm is the backseat leg room leaves a bit to be desired. It rides really smooth for a pickup also.
I was appreciated Mr. Ben was mad cool and very patient with me and explained to me everything I needed to know.. I recommend anyone and everyone to come see him.. he will bless you and put you in the car you need
Ram trucks are awesome
by Toddf11 from Decatur al
October 29, 2018
I love my dodge. People compliment my truck all the time and it's a 2015 ram big horn. And the service in decatur is second to none. Very pleased with my 12 th dodge truck
They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could
Love driving this truck
by jv from wichita, ks
December 20, 2018
Found this truck "accidentally" but liked it when I saw it and drove it. I don't put on lots of miles, but have had it fully loaded a few times with building materials...flooring , decking, doors, windows, lumber, etc. Have also towed a heavily loaded 16 foot trailer...Walks away with whatever I ask it to do...very comfortable to drive.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Russ Brown was great to work with. No pressure sales, knowledgeable and friendly. Very painless buying process. I would highly recommend this dealership for a fast and easy process. Thanks Russ!
Best truck ever
by Lee c from Trenton mi
December 7, 2018
Best truck ever used to own Ford now I own a Dodge! That pretty much sums it up but I'll have more.... Comfort the ride is soft it's a 4 wheel drive SuperCrew that rides like a 4-door Cadillac.
Was able to tow and haul what Diesel's do... And gas mileage couldn't ask for anything better averaging 21. 6 miles per gallon.
Best truck ever
Focus on the dealer and your individual experience
by Davood Dc from washington Dc
July 12, 2018
Navid my sales rep was the man! Took me to the bank and my home to get my pay stub and bank statements. Fast and easy deal. Highly recommend IAD!
December 25, 2018
We have only owned it for a bit but so far a great truck. The inside is comfortable and looks good inside and out. The only thing we had to get used to
Is the gear shift knob.
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