Loved how Charles. He is awesome, great dealer to purchase from very proffesional! It was real easy to choose a car. Questions and concerns answered quickly. Amazing staff!
Great Value for the features and performance!
by killacam901 from Memphis, TN
December 10, 2018
Very roomy interior. Back seat cut our for middle seat is a little annoying for 5 full size adults and has been updated in newer models. Performance is great. Haven't had any issues with hauling. Pretty good highway mpg, but city can be a little tight. Average about 15-16 which seems pretty standard for full-size pickups.
very nice buying experience. Connor Williams put us at ease with the truck buying procedure, even though he is fairly "new" at his profession.
this young man shows interest in the customer, is polite, and obtains the information in a manner which made my husband and I feel very good about buying our truck from this dealership. He is a 5 star employee.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best truck I’ve ever owned.
by Ramfan1975 from Winston-Salem
December 31, 2018
I test drove this truck, immediately fell in love with it and bought it the next day. I love the interior features and the power of this truck is great! I would definitely recommend this truck to anyone wanting a stylish powerful truck.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle.
Thank You for being HONEST it was refreshing!!!!!!!!!!
We had a great experience at Gengras! Jessica Spevada was very helpful and made the process very easy! We definitely would recommend the dealership! Everyone associated with the process was extremely helpful!
A lot of recalls on this truck
by Maggie B from Beaumont TX
December 11, 2018
The back seat is not very comfortable, but I like the look of the exterior. This truck has A lot of things recalled on it.
Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are happy with this car and will pass on the great experience we had with this Dealer thanks again.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
by moparguy from Kannapolis
January 7, 2019
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.
Great truck. Looks awesome
by Uconnjay1 from Virginia beach, va
December 26, 2018
First full size pick up for me. So far so good. Looks awesome. Runs great. Heated eveything. Nice interior. Spaceous back seat for full crew cab.
Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!
by tye from celina ohio
January 6, 2019
legs room front and back is great power is awesome looking forward to the summer to see how is pulls my 39ft camper and jet skis
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Love, love love mu truck!!
by Lmr103021 from JEFFERSON
January 5, 2019
This truck is amazing!! Great power, wonderful looks, fits my family well, and serves all of our towing needs. We have horses and goats and this truck provided the pulling we need to transfer our animals anywhere.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
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