I used both their local store and their website in searching for cars. I was very surprised that when i submitted a question late one night and was called within one hour. The Sales person was very knowledgeable about their stock.
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
I would like to think Clay Morris for the exceptional service he delivered when I was shopping for a Dodge four-wheel-drive 3500. After telling him what I was looking for he had a vehicle lined up for me to test drive, then ran the numbers the next day, and also made the purchasing of this vehicle pleasurable. He even emailed me the credit app so it would help expedite the process. Today he had the paperwork ready for me to sign because I personally fill my time is valuable. One top of all that my other Dodge ram I purchased from Steve White years ago had a recall on the air bags, he lined that up to be fixed the same time I was purchasing my new truck so I did not have to make another trip. Once again I can not stress how easy this experience was thank You again Clay Morris for the service you delivered!
I had experience with Steve White service department and have always been impressed. So I decided at the last minute to buy a new truck. The team did a quick look at my trade in and gave me what I needed. The process was fairly short compared to my previous experience in purchasing a new vehicle. I will definely go there again.
This is a friendly, no frills, no high pressure sales tactics place to by a used car at across the board great prices. Ask for Tim he will work to get your deal done and get you financed even with bad credit. They won't leave you high and dry if there are any issues. I've been treated with care and respect after having an issue with my vehicle right after my purchase. They gave me a loaner and fixed everything free of charge.
by Ken Kaniff from Connecticut from Granite Falls NC
September 4, 2017
We had a great experience at "HUCS" from the time we walked in until we drove out. Gary McGill was hilarious and very helpful. He pounded the pavement to get us into the car we wanted and did so professionally...with a comedic flair you don't see very much. For once we had fun while searching for our next vehicle purchase. We actually got our vehicle for less than KBB valued it at and it has an aftermarket Roush supercharger that cost around 7 grand from Roush....and that's minus the installation. To say Gary got us one heck of a deal is being modest, he did amazing. I would recommend him to my grandma so to say I recommend him to you is apparent. Anyone who couldn't get along with Gary probably has a stick somewhere South and to the rear that is quite uncomfortable, seriously. I found the whole staff to be welcoming, friendly, and ready to serve. Ramiro Garcia was amazing at closing the paperwork out and getting us on the road. He was friendly and very open to conversation. He wasn't the usual tight lipped manager we have met along the way. Great guys to have met. Great day folks, great place.
Looking for a new car, and happened upon Hickory Used Car Superstore. As soon as i hit the door, i was greeted with smiles and it didn't take long for Alex Guthrie to find a car for me. Easy experience and excellent service! So happy with my new car and with Alex, Ken, and Ben's helping getting me in it!
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
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