From the moment I pull up to this service entrance each time, there is a service writer ready to help. They make my waiting room experience bearable each visit by recognizing me and asking me if I need anything (i.e., anything to drink or a ride home), and keep me informed as to why I am waiting so long, if that is the case. And if my wait is at home they call me when the car is ready; not waiting for me to call them. The car always feels so much better when I drive it home.
Okay, the bad news. Recently (June 2018) I was taking a long 3 day trip and needed to make sure my general maintenance (battery, tires, etc.) was in good shape. I received the usual wonderful service. However, on my trip, the radio did not turn on until I was near my destination. That was okay but it worried me that something was wrong and hoped I don't break down on the highway. When I returned home after my trip, my battery died 3 days later in my garage. Whew! Is there a way to check the battery life before a trip?
by RamMan from Lake Oswego, OR
January 5, 2019
This truck drives like a luxury vehicle. It also has a great turning radius to get in and out of parking spaces. It also has very easy to use stereo and AC control system.
Excellent service on replacing the sliding door motor on my Kia Sedona.
They replaced both door motors and did so in a timely fashion. Service staff was very friendly and helpful.
Best truck I’ve ever owned.
by Ramfan1975 from Winston-Salem
December 31, 2018
I test drove this truck, immediately fell in love with it and bought it the next day. I love the interior features and the power of this truck is great! I would definitely recommend this truck to anyone wanting a stylish powerful truck.
Everyone was very accommodating and quick to aid in helping.
Specially the time frame in servicing my car and the attention to detail.
by moparguy from Kannapolis
January 7, 2019
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
Cannot rave about this dealership enough! I found a Mustang online that I loved- I showed up at the dealership and was greeted by Anthony. He walked me through the details of the vehicle and process of purchasing it. He made the whole experience breezy and worked within my budget. The GM stopped by and talked to me about the car for a while as well. EVERYONE here is pleasant and friendly. They are one of the easiest dealerships to work with.
Kristen was very helpful and friendly as we made special arrangements for my truck with a camper to come and get my truck serviced. She kept in contact with me through text and calls to keep me updated on the progress of our service. She was very nice to work with.
Fantastic service department. Absolutely the ONLY dealership service department that I trust... because of John Noble period. One prime example: John keeps me informed of important upcoming maintenance but NEVER pressures me into performing recommended, but not critical, costly maintenance decisions. John is an effective and knowledgeable service adviser with excellent communication and interpersonal skills. I have written this before in previous customer feedback reviews and I will re-enforce my comments; I will continue to purchase my vehicles at John Vance Auto Group as long as John Noble is my service adviser.
Great service and worked with current needs regarding time.
Love, love love mu truck!!
by Lmr103021 from JEFFERSON
January 5, 2019
This truck is amazing!! Great power, wonderful looks, fits my family well, and serves all of our towing needs. We have horses and goats and this truck provided the pulling we need to transfer our animals anywhere.
We found this truck online and decided that we wanted to look in person. The truck was just brought to the dealership so there were no photos online as of yet to review. I walked up to Tommy and asked him to just give me 10 mins to look it over and if I was impressed I would come back with my husband. Tommy complied and sent me various photos of the truck allowed me the whole day to think on the truck with literally NO HASSLE! When we decided to come in and take a look over the truck he allowed us our privacy to discuss and also met us right where we wanted to be. I am so pleased (for the first time ever ha) with our overall numbers and experience! Ask for Tommy you will not regret it.
everybody was helpful friendly courteous and kind very inte
by RONHAMMER1969 from DealerRater.com
December 5, 2018
I would recommend this dealership to everyone because I had a eventless and responsive reaction towards everybody that assisted me special thanks to Scott for being just an outstanding individual overall I enjoyed my whole experience with Landers Chrysler Jeep Dodge Ram and I love my new truck😀😀😀
by tye from celina ohio
January 6, 2019
legs room front and back is great power is awesome looking forward to the summer to see how is pulls my 39ft camper and jet skis
I've been looking for a new camaro been looking everywhere checking everyone's cars out looking for the 1 that speaks to me... im a tad picky lol. Josef Holley at Landers chevrolet has been completely understanding & very helpful im sure eventually i will find the right car & it will be bought from Landers w his help thanks for keeping in touch!
A lot of recalls on this truck
by Maggie B from Beaumont TX
December 11, 2018
The back seat is not very comfortable, but I like the look of the exterior. This truck has A lot of things recalled on it.
I came all the way from TULSA OKLAHOMA to purchase a 2015 Tahoe i found on the internet. Knowing nothing about this dealship EVERYTHING about this dealership was truly amazing. The price & miles were better then any other i had found. Once i got there everything was exactly what i wanted and MORE. My salesmen Jordan Miles was honest and upfront & went out of his way to help me. I WILL GO BACK!!!!!!!!!!! Thank You Jordan Miles and the Landers team!!!!!!
Great Value for the features and performance!
by killacam901 from Memphis, TN
December 10, 2018
Very roomy interior. Back seat cut our for middle seat is a little annoying for 5 full size adults and has been updated in newer models. Performance is great. Haven't had any issues with hauling. Pretty good highway mpg, but city can be a little tight. Average about 15-16 which seems pretty standard for full-size pickups.
I went in prepared for the usual high pressure got to buy something today type sales. What I got instead was a very friendly, very helpful, no pressure sales guy. Jason Fancher took good care of us and I felt like he was there to help not to pressure a sale. If you need a car look him up.
My wife and I were looking for an SUV. I spoke with Jason Williamson and he was professional, very knowledgeable, and the best car sales person that I have worked with since I bought my first car almost 30 years ago!! I was able to get my wife into her dream suv and it was very affordable. I will definitely do business with Jason again in the future when I am ready to get another vehicle. Great company and great internet sales people!!!
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