Greg Ifill was my salesman he was the most pleasant and knowledgeable man I came across after visiting 3 other jeep dealerships. I bought the car for my daughter and he help us in ways that when far beyond the scope of a car salesman. It was truly Rev elating. He has a customer for life !!!!
Not only do i highly Recommend this dealership but also salesman Alfredo. Very helpful and knowledgeable about the vehicles and products being sold. Alfredo made this an extremely pleasant and easy car buying experience.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Comfort and useful
by Mike D. from Lakewood
January 19, 2019
I always wanted a full size pickup truck until I found a 2 yr old truck that I can afford, it offers more space for household use and recreation versatilty without breaking a piggy bank.
I was skeptical to buy a car anywhere because the last time I purchased a vehicle, I had a lot of issues with what was promised and what was delivered. Both Sam and the manager understood this and worked with me to make me feel comfortable about the experience. They answered my questions and helped me find the best way to finance. When we had an issue with the license plate holder, they made sure it was taken care of. I???m very happy with my new car! Thanks to Sam for being so accessible, and Richard for explaining everything about the loan.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Love, love love mu truck!!
by Lmr103021 from JEFFERSON
January 5, 2019
This truck is amazing!! Great power, wonderful looks, fits my family well, and serves all of our towing needs. We have horses and goats and this truck provided the pulling we need to transfer our animals anywhere.
they were great they washed and waxed my jeep because I was the 50th customer that day they filled my tank (which was over the top to say the least)
by moparguy from Kannapolis
January 7, 2019
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
I really can???t say enough how much I appreciated Mike???s friendly demeanor, the leg work he had done up front, his knowledge of Jeeps, and his general transparency. Mike immediately made us feel at ease as my wife and I had previously had negative experiences with several other dealerships. I would highly recommend Mike and East Hills.
We returned our leased 2015 Jeep and re-leased a new 2018 Jeep. The dealership was very accommodating - met our price parameters, absorbed remaining payments, examined the vehicle for any damages, and took possession for transfer back to Fusion Financial Group.. The lease company came back to us (over nine months later) and demanded over $2k for excessive damages.. Atlantic Jeep-Chrysler (Peter Zorzy - VP Operations/Lianne Dunne - Administrator) came to our defense and in-fact absorbed a negotiated settlement, They were polite, professional and very supportive, They saved the day. Highly recommend Atlantic Jeep . . . suggest NEVER using Fusion Financial Group.. .
Everything was quick, smooth, and proficient. James Boyd is an excellent salesperson. This is the 3rd Hyundai that I bought from 112 and from James. That alone should say something!!! There aren't any surprises!
Good looking, fuel sipping, dependable daily truck
by EcoDieselFan from Austin, TX
January 24, 2019
It's a shame they stopped offering the eco-diesel in the RAM 1500, or I'd go buy a new 2019 4x4 now. This has been the most fuel efficient vehicle I have ever owned, regularly getting 31-32 mpg on long trips and averaging about 24 in town. It is the best looking full-sized truck on the market and very well made with tons of utility. Dealers call me all the time wanting to buy it back because it's in such high demand!
I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!
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