very nice buying experience. Connor Williams put us at ease with the truck buying procedure, even though he is fairly "new" at his profession.
this young man shows interest in the customer, is polite, and obtains the information in a manner which made my husband and I feel very good about buying our truck from this dealership. He is a 5 star employee.
Andre at Bertera was best salesperson that I have ever had in buying a car. He was very personable and helped with any questions I had about the purchase of my Jeep. I would recommend Bertera and Andre to anyone including my own family
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Good looking, fuel sipping, dependable daily truck
by EcoDieselFan from Austin, TX
January 24, 2019
It's a shame they stopped offering the eco-diesel in the RAM 1500, or I'd go buy a new 2019 4x4 now. This has been the most fuel efficient vehicle I have ever owned, regularly getting 31-32 mpg on long trips and averaging about 24 in town. It is the best looking full-sized truck on the market and very well made with tons of utility. Dealers call me all the time wanting to buy it back because it's in such high demand!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by RamFan10 from Stanwood, MI
January 26, 2019
This Ram 1500 has been totally reliable, comfortable, and economical on fuel. The 5.4 V-8 has all the power you need and is good on gas, 22 MPG on trips, 18.7 Average.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by moparguy from Kannapolis
January 7, 2019
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
I recently purchased a preowned ram 1500 from Kory and I am satisfied with the experience. I was able to get a good deal on the vehicle it was a pleasure dealing with everyone I met with. I’ll update this review a few months later with any additional follow-up.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Love, love love mu truck!!
by Lmr103021 from JEFFERSON
January 5, 2019
This truck is amazing!! Great power, wonderful looks, fits my family well, and serves all of our towing needs. We have horses and goats and this truck provided the pulling we need to transfer our animals anywhere.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I was very pleased with the service I received at Bolles Motors. Everyone made me feel like I was a long time customer and Sage was a pleasure to work with. He made sure I was happy with everything and never pressured me into buying a vehicle that wasn???t right for me. I drove away with the confidence that I made the right decision in going to Bolles!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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