This was by far the best buying experience I have ever witnessed. Cortez Chester was courteous and just a really nice person. Didn't try to pressure us with a lot of sales talk, but simply told us what we needed to know about the car. Very satisfied.
I went there looking to trade my 2006 KIA Sedona minivan in for a newer model. Sisk had a 2012 Used Chrysler Town and Country I liked. I almost purchased it when my wife text me that another dealer we visited the day before came down in price on a 2012 KIA minivan we looked at. Tough choice, but i followed my wife's decision and we are happy.
I dealt with Kemmy Shores when purchasing my used vehicle and he was fantastic. Showed me all of the available inventory and helped choose the right car to fit my needs. Would never go anywhere else other than Gupton's for sales or service!
I admit it...I needed a lot of hand holding to buy my car from afar, so this dealership was a perfect fit for me. Charles made it happen! He was knowledgeble, communicative, and service-oriented...and this was all virtually! Car was delivered on budget, on time, and with no surprises!
The team at Direct Auto of Tennessee worked patiently with me through multiple test drives on multiple trucks for nearly 2 weeks. They helped me identify the right fit for me and even recommended some modification options to make the truck I bought be the absolute perfect fit for me. I highly recommend giving these guys a call or making a visit if you are in the market or just curious about a vehicle purchase.
From the time I drove on the lot Josh (salesman), Rita (Finance Mgr.) and Tony (owner), I felt like part of the family of Autoplex. The vehicle I found fits my needs with only minor adjustments on my part from my previous vehicle of 15+ years. A great first and now lasting impression of the family at Autoplex. There were so many common threads in our lives that we found after lengthy conversations. I also checked with different businesses around town who new Tony and heard nothing but positive comments. Naturally not everyone will have the positive experience I had however, most probably will. Like everything else in life, it will depend on the individual. I would highly recommend Autoplex as a first or even a last stop as I did if your looking for a used vehicle.
Went to buy a used truck. Mikan worked diligently to help me get what I wanted. Wasn't able to make a deal but will go back when the time comes to buy. All the staff was friendly and nice. Even though I didn't buy the truck the overall experience was great.
I took my Grand Cherokee in for an oil change, wheel rotation and service on front and rear differentials. Ray kept me informed during the process and I was out in about an hour. It was all very smooth and professional.
Best experience. It’s was easy and staff was wond.
by Elisha Lutz from Madisonville my
August 1, 2018
Couldn’t ask for a better salesman as Scott tabb. Very helpful, took time to explain and give details. I would definitely recommend this car lot.
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