My car stalled, would not run. It needed a new battery.
by putt-putt from DealerRater.com
November 27, 2018
I have given a five star rating to Mr. Eddie Miller at Robbins Chrysler DJRF because he was very professional, civil and courteous. He was informative and answered all of my questions thoroughly with a gentlemanly manner. He never once gave me the impression that his job was to squeeze every nickle out of me, for made-up car problems, that they could. That was very refreshing. In all of my dealings with Schram and now Robbins dealership, over nearly six years, I have had only excellent service, and highly recommend the dealership, and Mr. Miller, without reservation.
Marina Cecena was literally an answer to prayer and turned something I was totally dreading into a very positive experience. She patiently helped me look at different vehicles with no pressure to buy, just a sincere effort to help find what was right for me, which is exactly what I did! Thank you Marina, and Ray, too, for your great customer service! I love my “new” ride and the peace of mind that came with it!
Willie Thomas at Flint Hills Auto made the purchasing process a breeze and very much enjoyable. He listened to what I was looking for and presented me with various options that fit my budget and my lifestyle. I couldn't have asked for a more pleasurable truck buying experience. If he is any representation of what it's like working with the team at Flint Hills Auto, I'm actually looking forward to when my wife needs a new vehicle.
Friendly and professional customer service, quality vehicles to choose from with no pressure. Sales and finance Rep's were awesome. Parts ands service department are very efficient and always courteous. Thank you Robbins Team, all round great Costner care.
Dick Edwards and Dawn have taken good care of me for a long time ! My latest purchase I talked over the phone with Dawn about. She sent me web pages, then called to tell me she had just the car. I live about 25 miles south, and Dawn brought the car. I trusted her, so I told her to bring the paperwork too! She took my trade-in back with her and saved me a lot of time!
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