Desmond was the sales person we dealt with. Great experience. Desmond was not "pushy" in any way....answered all our questions what I considered accurately. He has a pleasant personality which adds to feeling comfortable. Very polite. Good overall experience.
Dave met me before 7:00 am, and got me right in for my 30,000 mile service on my Sonata. He notified me of a couple of minor recalls that I had not received notice of from Hyundai, and had me out in under two hours. He helped me get my Hyundai information corrected, so it was a good visit. I drove past another Hyundai dealer to get there, and it was worth the drive...
My experience was great. The whole process was very courteous and responsive. Cost and financing was very straightforward, and I would definitely recommend this dealership. This is the third vehicle I’ve bought from Bluebonnet.
Having purchased vehicles in the past from Blue Bonnet Dodge I had a pretty good idea on what to expect. Once again they didn’t disappoint me. Jacob Plont made purchasing a new truck smooth as glass! I can honestly say they have my business for life! Laid back atmosphere and knowledgeable. Thanks for a great experience...
My experience with this dealership and Jacob Plont was excellent. I purchased a new Challenger and Jacob and the Finance Manager Ms. Voss were very helpful. I will definitely recommend this dealership.
Just bought my 2nd truck from them in a year and a half. Jacob was my sales guy and he put up with a lot of me not really sure if it was the right truck or not. Sleep on it and was back 1st thing in the morning. When you are ready to get a new car give them a shot. You won’t be disappointed.
I just got back from purchasing a vehicle from Bluebonnet Dodge in NB. My salesman was Mr. Plont, he was extremely helpful, knowledgeable, and professional. Mr. Plont made my entire buying experience so easy and answered any questions I had. I can honestly say this has been the most pleasurable buying process thanks to him. I will recomend him to any friends looking to buy, and if I ever trade or look to buy again he will be my requested salesman as he has been for my last two vehicles! Your dealership is lucky to have a team member such as Mr. Plont.
Bluebonnet offered us phenomenal customer care and brought us options for exactly what we needed. Taylor put us in touch with Jacob Plont and he helped us out the whole way.
We were in and out in no time, without any hastle or pressure to buy something we didn’t want. We viewed several vehicles, took two test drives, and bought my “new” used car the same day. Jacob Plont helped us out and hooked us up. The management team was helpful all the way to the top and friendly each step of the way. I’ll consider myself a Bluebonnet client for years to come! Thanks for my beautiful new Dodge Durango - it’s beyond what we expected we could find for the right price!
I would recommend to anybody. Kris Concelman has truly given me the best customer experience. Patient with my questions and upfront with my options. Could not have chosen a better place to start AND finish my car shopping!
customer service is not good . left in the blank. no communication. 2 hrs for oil change. walked around and just looked around. a manager giving an interview and gave my wife and I a bad look cause our neace was playing. Guess that was a bad thing on us.
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
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