Brian and Mike were great! They treated us like friends, were open about everything and took time to make sure we were happy. They were able to get us an even better APR than my pre approved offer. Thank you and we will be telling everyone about the great people that are here!
I really don't know where too begin with the young lady Omni on today...she was my friends saleswoman but I had purchased a car over the phone the information that she had given my friend I told her I had been explained any if that she began too be my saleswoman as well..I can really write a book on her today But, just know with a person like Omni you will have customers coming back...Very,Very Friendly ,Excellent customer service, Explained the buying process thorough!! I felt as if I had been knowing her forever!!!! Satisfied Customer I am!!!! Thanks Omni Binion!!!
Had oil changed, tire rotated and multi-point inspection done. Service center indicated that my brakes need some work. Service rep was keep me informed of progress and any issues. Overall service I am please with it. what keep me from giving a five stars brake pads they had in stock where not the morpar but another brand. Not bad but not as good as the morpar.
Search the website and found 2 vehicles I was interested in. Called the Dealership and got KiWi or Chris Bowen. Made an appointment for next day at 10. The online credit app and the payment calculator came in really handy in figuring out what type of down payment , how long I wanted to finance and what rate I thought I should get based on credit score It was pretty close to what was on the contract when I bought the 08 Toyota Rav4. Very easy to work with. No haggle pricing was great. I am also a former car salesman and figured there would be the usual back and forth. I was never more wrong These guys were great all around. Recommend to all looking for a great vehicle at a great price
We were driving from California heading to Florida. Had the unfortunate luck to hit something and we heard it rumble under the car as we kept driving. Dan Shipman in service took us right away to check out the car to ensure we were safe to continue on our journey. Many thanks to him and the top notch service they provided.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
COMPLETED IN A TIMELY MANNER WITH RECOMENDATIONS FOR FUTURE NEEDS.PRICES COMPETETIVE WITH THE MARKET
ON FUTURE NEEDS.WOULD GO THERE AGAIN IF I AM IN THE NEIGHBORHOOD.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.