First time new car buyer and was lucky enough to go to Billy Craft Honda. The staff were amazing and so nice. I was not pressured into anything and everything was explained to me so I could understand. Wonderful buying experience thank you Frank Canzone and Jessica Hicks. Happy Thanksgiving and Christmas to me I have a brand new 2019 Honda Pilot.
We came looking for a Van,Emily Woody was awesome in helping us purchase our Dodge Van...the whole process was super quick...thanks Emily!! Will highly recommend anyone looking for a used vehicle to shop here!!
Just brought home my ninth Billy Craft Honda, so I am obviously a happy repeat customer. I always get a good deal from salesman Ricky Hamlet, and great no-pressure service. I've purchased both new and used hondas from Billy Craft, and I always got treated with honesty, patience, and personal attention. Ricky always takes extra care to explain all of the technical features to me before I take the car home.
An important part of my satisfaction is the top-notch Service Department managed by Kevin Habermas. I have always gotten expert service and personal attention from Kevin and his staff. I once had a service issue on the road with my first Honda and Kevin worked with the dealer in the other state to get my warranty issue solved and back on the road quickly. I have been a loyal customer ever since.
Yes I went and tried out a vehicle on Friday and I have challenged credit and they were working on getting me financed and they said they needed to get it financed on a Saturday and he would call me but I never heard anything back from them so I was very disappointed and then lack of response I feel like they should have followed up with their customer either way it went
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