Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
Phil has a great wealth of knowledge of Jeeps and was a big help to me in understanding all the different models and options. He was always professional and courteous throughout the process. I needed some time to learn about all the the Jeep options and Phil was patient and gave me the time I needed. You earned the title of ???Your Family Car Salesman???. Thank you Phil!
I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
The gm Pete was fantastic great customer service and willing to do as much as you possibly can to help the customer with the right deal with the right car. Angela Adams is the best Shields person I've ever dealt with she's professional and down-to-earth person very comfortable to talk to and will do anything to help to get you into the right car she was so good her and Pete that I brought my mom in and they helped her get a car. If you're looking for a car speak to Angela Adams she is the best sales associate ever met.
Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.
If you are looking for a great deal and an excellent selection of vehicles you gotta checkout contemporary. The staff was knowledgeable, kind and respectful of my time and needs. They found the perfect car for my wife and we couldn???t be happier
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
Met by a friendly and knowledgeable customer service representative. They completed the work in less time than quoted. Highly recommended service department! Extremely happy with this dealership.⭐️ ⭐️⭐️⭐️⭐️
Service department was excellent and found the staff to be excellent. Service staff recommended needed repairs and did not force me or sell me. I took their advice and made another appointment for later work.
I had owned a Subaru Outback for 10 years and fully intended to replace it with another, but after driving the Jeep Compass and experiencing the great service at Sudbay and meeting, Dale Connors,I changed my mind.! No high pressure,just friendly advice and a smooth transition. The Jeep was brought to Salem to my mechanic (Mully's) for inspection, the registration and transfer were all taken care of. All I had to do was pick up my car and enjoy. Our first long trip was to Waterville ME and the car performed very well on the highway. I am more than pleased with the car, the dealership and especially the friendly caring service from Dale. I highly recommend this dealership and salespersonto anyone.
I recently bought a 2013 dodge Laramie and have been very happy with my purchase. I worked with Keith and Don who were both great. Keith made a point to follow up with me a few days after the sale to make sure I was still happy with everything, which I was. I ended up having an issue with the truck after about a week but I was able to work with the dealership to get the truck in for service. After I wasn???t able to get the truck serviced on the day of the initial appointment, Erik the service manager was nice enough to have a porter come trade cars with me so they could get the truck back in for repairs. Erik listened to my concerns about the truck and we were able to get the issue resolved quickly and easily. Don worked with me for the financing and warranty purchase and was a pleasure to work with. Their job is always to sell you on as much as the can as far as warranties and coverage goes, but they were very respectful when I declined certain coverages and I didn???t feel pressured into purchasing anything I didn???t want or need. All in all I would not hesistate to purchase from them again and would recommend them to anyone looking for a new vehicle!
I had been to a couple dealerships prior to here to test drive different SUV???s to see what I wanted which also meant I had to deal with many different salesman at each place. Gary was friendly and honest (which is what won me over). The other dealerships tried to take advantage of me with their sales pitch games and creative gimmicks to make you feel that I can???t get that deal anywhere else so you buy from them but I am huge on costumer service and that???s what sealed the deal to buy from Gary! He did an awesome job getting us a great deal. We will definitely be back as well as recommend him to anyone looking for a vehicle. Thanks again Gary!!! I love my new ride!
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