Came down to Santa Fe to look at a vehicle we had seen online. When we arrived everyone was nice and greeted us as soon as we drove up. The sales staff was very pleasant to deal with. They made sure we recieved the best deal for the vehicle we wanted. Overall it was a great buying experience.
The reason for the 4 star on Customer service is when I arrived at 0700 to be sure to get in at 0730 [your request], is when the service person (no Name tag). told me that they couldn't get the service until the people came in later.
The gent was tall and had a beard and an accent.
Please, when you say the time be that time. Also when you ask how long it would take, (to determine if you wanted a ride home to wait), I was told the service that I needed would be about 40 minutes - - -was not.
Employees are very friendly and helpful. Things are explained very well. The wait time for the service was minimal. Waiting area had coffee and donuts for the customers that are waiting for there car.
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