My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
My experience was great. The whole process was very courteous and responsive. Cost and financing was very straightforward, and I would definitely recommend this dealership. This is the third vehicle I’ve bought from Bluebonnet.
Having purchased vehicles in the past from Blue Bonnet Dodge I had a pretty good idea on what to expect. Once again they didn’t disappoint me. Jacob Plont made purchasing a new truck smooth as glass! I can honestly say they have my business for life! Laid back atmosphere and knowledgeable. Thanks for a great experience...
My experience with this dealership and Jacob Plont was excellent. I purchased a new Challenger and Jacob and the Finance Manager Ms. Voss were very helpful. I will definitely recommend this dealership.
Just bought my 2nd truck from them in a year and a half. Jacob was my sales guy and he put up with a lot of me not really sure if it was the right truck or not. Sleep on it and was back 1st thing in the morning. When you are ready to get a new car give them a shot. You won’t be disappointed.
I just got back from purchasing a vehicle from Bluebonnet Dodge in NB. My salesman was Mr. Plont, he was extremely helpful, knowledgeable, and professional. Mr. Plont made my entire buying experience so easy and answered any questions I had. I can honestly say this has been the most pleasurable buying process thanks to him. I will recomend him to any friends looking to buy, and if I ever trade or look to buy again he will be my requested salesman as he has been for my last two vehicles! Your dealership is lucky to have a team member such as Mr. Plont.
She was friendly and helpful. Very professional and honest . I have visit other dodge dealerships and this one is more organized and professional more professional than where i actually bought the car st.
I love taking my Jeep to San Antonio Jeep but let me tell you why. I love my service advisor, Charisse John. She always listens to my concerns and makes sure my concerns are taken care of and my Jeep needs are met. The service is also awesome and so are the people. Everyone is very courteous. Awesome service!
Nick made the process very easy and was very knowledgeable about the industry and answered every question I threw at him. I would definitely recommend him to anyone who is is the market for a new vehicle.
Overall, lots of sales people and vehicles. All sales personnel are polite and patient. They tend to scurry away once you have been identified as a buyer attached to a sales person and will not make eye contact with you as to not interrupt the sales process. However, Adam Cantu is awesome as he did everything for me for what I asked. Ron is good too, but recommend he spends a little more time with the customer if that is who he has an appointment with; but I did show up 15 minutes earlier than the scheduled appointment; which led to a great job by Adam! I have 2 issues. 1. Your design of open space for me to sit at a round table while negotiating 5 feet from the from the desk is tacky. My expectations for commiting 60K to your company should be more intimate. It was annoying to sit at that round table in the open. Walking around, I could see the same expression on your other customers. Recommend you have a mix of cubicles and round tables for the different personalities of your customers. Issue 2. There are a set of packaged Rear Fenders sitting in the rear seat of my crew cab dually that need to be installed on the outer wheel walls...which no one addressed to me about. I would have been totally ok if someone told me to come back later to get them installed. Now I have to figure out how to apply these fenders myself or call your service department. Overall, 3 of 5 stars
Personally I’m direct and impatient, prefer a straight to the point, in and out purchasing process. No bull or upsell pressure, I will be back for the next veclhicle. Ryan M did a great job.
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