Everyone I worked with was friendly and helpful! They made the car buying process fast and enjoyable! Would highly recommend them to all friends and family! Brad, Randy, and Zack all did a phenomenal job!!
Zack went beyond wat my expectation that my new jeep will be waxed and perfect. Brad did the deal and there was little time with working on price. Randy want and gave me the same price on extended warrantee and he wants my business. This deal made me feel like I was wanted to come back.
The staff and management always go above and beyond to make sure my vehicle is always perfect! I wouldn't buy from anyone else. My family is buying 2 SUVs and we look forward to buying them from our favorite salesperson Zack! Great team!!!
From the moment we set foot on the dealership lot to the time we left, the sales team was very patient & attentive. We drove an hour & a 1/2 to this dealership, after doing research on line to narrow our search for a new Jeep. This location had more choices available of what we were looking for. We pulled in at 8:02 am & hadn't walked 10 steps, when Zack ran out to greet us. He listened to what we were looking for & and was extremely helpful. It was very windy & cold that day, so Zack had us stay up by the building to keep warm, while he ran out to get the cars we wanted to look at up to us. That says a lot about the high level of customer service he strives toward. If I could give Zack a higher score, I would, but the survey only allows 5 stars.
I was in earlier today and purchased a 2016 Cadillac CTS from Kellyn. Between Kellyn's polite attitude and eagerness to get us exactly what we want, our experience at Joe Van Horn was a pleasure. We will gladly be back to purchase from her in the future!
We had been looking for used truck for some time and went to Van Horn as we had found one online that seemed to fit the bill. However, it was not the truck for us, but we talked through our needs and our salesmen Austin brought up some inventory that we looked through and ended up finding a much better truck than we had originally been looking for. Thank you for the great service and getting us exactly what we were truly looking for.
Had a great experience at Van Horn Chevrolet in Plymouth Wisconsin, we drove over 3hrs to look at and potentially buy a Chevy equinox premier and was not disappointed with the process, would definitely refer friends to make the trip.
I got a good introduction when I came in. The salesman Austin was very respectable for a young man. He helped me with any questions I had and helped me get the car I was interested in. It drives so nice so far and is a beautiful car. The long wait was the only bad part, while the process with paperwork was going. I was probably a little excited to get a newer car too. I would recommend them. They didn't stir me away to other cars, since this one was a perfect fit, in all I was looking for. Beyond happy. Thanks Austin and all who helped.
Randy and Bruce made the process effortless. As soon as my insurance company knew I wanted to use Van Horn Chevy for my repair everything was taken care of. The end results looks great. Thank you to everyone that had a hand in the repair of my Lincoln.
These folks are SO nice! It's always a pleasure doing business with them. I had a little bit of a wait to get a replacement part, they even washed my car and had it perfect when done.
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