Dan (salesman) was terrific! Very knowledgeable! Outgoing and friendly. Did not push us in our choice between two vehicles. The rest of the staff was awesome too! Unfortunately, I do not remember their names. They entered application for Chrysler Capital and did the paperwork to get us on the road. They were very patient as I dealt with Experian for credit freeze! In addition, this is the first time that I purchased and left the lot with the vehicle the same day.
Rick Hodge was very helpful And knowledgeable about the features of the Durango. Very willing to answer questions and let us test drive a few different vehicles to make sure we made the right choice for us.
I went into Russ Darrow expecting to have to deal with 15 cutthroat car dealers all fighting over a sale, but was greeted instead with one incredibly pleasant, and far from pushy car dealer. Jim Dunker made my first car buying experience a very good one, as did Scott Falter. I'd recommend them to anyone looking to purchase their first car, or their tenth. Thank you Jim and Scott!
The sales people were very helpful in understanding my needs, and wants, in a vehicle. They were thorough in their answers and explanations, professional in their attitude, and compassionate to my buying experience.
Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
I was desperately in need of a new car. My 2002 Toyota had just died on me, and i needed a new car quick. After reaching out to several dealerships, nobody was able to approve me with no credit history. Hunter and the team at Ewald were able to make it happen! Hunter found the perfect car I was looking for, a 2016 Corolla. He spent the time he needed with me to find the best car that was in my budget. Natalia worked hard to get me approved for my first loan, and the sales manager Gerry even came out of his way to congratulate me on my new car! Best car buying experience ever!
Michael was great and easy to work with. He respected my wants/needs in the vehicle I was looking for, answered all my questions and made the transaction an easy one. I would highly recommend Michael. The only downside was that the dealer was very busy the day I purchase and I was hoping to get the paperwork done a little quicker as I was a bit rushed on time. Overall it was a very good experience.
Everyone was so helpful, from emails and phone calls before we even stepped foot in the dealership. We already knew we were going to go in there and we were going to get a car, it wasn't a huge waiting game. Everyone was so kind and I would definitely recommend Ewald to anyone in the market for a car. Michael was funny and took the pressure off and made us feel at ease.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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