I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
I have NEVER had a more pleasant experience buying a vehicle than when I bought our Jeep Wrangler on 12/17/2015. Lets face it, most of the time this is not the case. This dealership, specifically Rolando, my salesperson, and Marco, the sales manager, stepped up and met my request on pricing and add-ons with no pushback. I would send my friends, family, and strangers to this location.
But the person who really turned the lemons into cold beer, was Leslie Cooper, the Finance Director. She could orcerstrata a class in customer service and professionalism. It was nothing short of spectacular! She was prepared, professional and informed from the moment I stepped into her office....and kinda funny!
I will never purchase another vehicle from any another location, ever.
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