I recently purchased a new vehicle from Cottage Motors and had it in for my 1st oil change. They're nice folks who appreciate my business. I was in and out quickly. The service people are experienced and helpful
I was visiting Ripon from out of town when I had the misfortune of having a punctured tire on my BMW. I showed up at the service department without an appointment asking for help with my plight. I was immediately greeted at the service door, and the Service Manager, Chad Campbell, got me in right away. In less than 30 minutes I was back on the road. I commend Homan Ford and Chad Campbell for exemplifying what customer service is all about. Thank you so very much for going above and beyond the call of duty to help me.
What a pleasant surprise as I was driving through Wautoma when my tire pressure warning appeared near the dealership and I pulled in to have them check the tire out. To my surprise they were able to take my Traverse in immediately only to find out the tire had a puncture. Before they repaired the tire the service manager asked me to come out to the shop to look at the tires because for he had some safety concerns. He politely pointed out how the tires were well worn beyond safe operating standards and indeed they were. In addition to no tread left he showed me some uneven wear and suggested I install new tires & have an alignment done. Needless to say the dealership replaced my four tires with 54k miles on them, aligned the car, and had me back on the road in less than 2 hours. I cannot think of a shop anywhere near my home that would offer that kind of service let alone offering what I felt were extraordinarily fair prices! From service to the check out everyone was extremely friendly and genuinely concerned! What a find so I know where I will head when I'm in the market for a new pick up truck soon. To me it will be well worth the drive.
Westside is a very good place to by a car the staff is great Julia is excellent will always come here for new car get the bust deal
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