This has been the best experience that we've ever had buying a vehicle. Everyone was so nice and friendly. Answered every question that we had. When we buy another vehicle, we will be going back. Definitely, got customers for life.
I purchased my truck living 1,100 miles from the dealership. The salesman, Brandon, was very professional giving me a true description of the truck. Needless to say, I was more than pleased when I saw the truck for the first time. All information given to me by phone was accurate, and the sales process was very smooth. I hope to do business with this dealership, and more especially, Brandon, in the future. I highly recommend to anyone that you consider purchasing your next vehicle from Garven Chrysler Dodge Jeep.
Our experience was simply the best experience we've had at a dealership. Terry Berry met me in the parking lot & asked if he could help me. I told Terry that I was on my way to work & that I would be back. He replied that he would be here "all day" and he was. No hassle, straight to the point, easy listening. We had explained what we were looking for & Terry had the vehicle sitting at the front door when we arrived. An hour later, we were in our new vehicle. Brandon Shoemaker, finance, got us an interest rate that we had never seen before, it was really that low, sweet! Terry presented us with a offer/package, we had a trade in, that was so reasonable & we were impressed. We will return to Graven!
We stopped by Graven as a secondary option looking for a used vehicle. Wish we would have saved time and stopped by there first. Doug/Sales met us outside, even though it was cold and wet. Without ever feeling any pressure, he questioned us on our needs and we were already test driving our selection within five minutes. The finance part was just as easy. Doug informed us we were approved within minutes, but asked for a few minutes more to find the best possible financial deal for us. When we were ready to sit down and sign the paperwork, we met Brandon/Finance. Again, very polite and fast. Talking to Brandon was as easy as socializing with an old family friend. We have never heard of Graven till today, but it is definitely a dealership that deserves repeat business. They will see us again when it's time for our next new vehicle!
After getting the run around from another dealership in my home state I stumbled upon Graven's dealership via cars.com. I called them with less than an hour before closing time and they still squeezed every second out to deal with me and provide me with the information I needed. It was my first time purchasing a car on my own and not only were they honest and fair but the overall process was as painless as could be. Within 36 hours of making first contact I was the owner of the car of my dreams. Even after the purchase they still called to check on me and make sure I was happy with my Purchase. Great dealership with great people, so good in fact I was compelled to write this review!
A big thank you to Doug and Brandon! We absolutely love our Dodge Grand Caravan! We surprised our older two children when we picked them up for school and I wish you could have seen their faces. This dealership is family friendly and made sure we walked out the door with an amazing deal and great vehicle.
we purchased a Dodge one ton diesel from Graven Chrysler Dodge. they are easy to work with and everything they committed to was provided at time of sale. We have bought several Dodge trucks from this dealership in the past and the last experience was no different than the first time we walked through the door. Their dealership is always ready to listen to your needs and help you during the sale and the most import part "after the sale" Shane & Gary Uder Lebanon, MO
After shopping around at other dealerships for my first car, I wasn't sure what to expect coming to Graven. I'd had some bad experiences with pushy sales people and bad financing before. Brandon exceeded my expectations though. He was happy to correspond with me that morning about the car buying process and even had the Jeep in the garage warmed up and ready for me to test drive. The buying process was seamless, no pressure, no games, and a great deal without even having to haggle! It still seems like a blur, we were in and out. In no time at all he had an awesome finance rate for me and I was out the door enjoying my new Jeep. I will definitely be coming back in the future when it's time for a new car.
This is our second vehicle from Graven's that we have purchased. We went back to Gravens because believe or not it was actually a very pleasant experience unlike other places. No "pressure at all", salesman was very accommodating and got a us a very good deal. Finance manager was fantastic also and got us the best financing available and had to lenders bidding for our loan which ended up making our interest very low!! How Assume is that!! I would recommend Graven's to anyone that is holding back because of high pressure salesman. You will get a great deal, have a pleasant experience and leave as Friends!!
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