This was my first time buying a car, so naturally, I had many questions. Michael and the whole staff was pleasant and patient with me, and made me feel totally comfortable with such a big decision. They even had the car that I wanted transferred to Madison from the Milwaukee location so that I didn???t have to make the trip myself. I would absolutely go back for a future purchase!
Excellent customer service and honest dealership. Don Brock was a very down to earth salesman and was very helpful. The purchasing process was very quick. Overall, I would recommend purchasing a vehicle from this dealership.
Down to earth people who will help you find the best car for your lifestyle and budget! They will go over and beyond to help you! They truly want to help you find what you are looking for and won’t take advantage of you like many dealerships will! Very honest and helpful staff. Highly recommend buying at Van Horn!
Over Memorial weekend I began having some car trouble, I was concerned about driving it. I called and spoke to Wade and he said he would look into getting me a loaner, but there was nothing available. Wade then gave me his car as a loaner until I could get my Jeep fixed. This is above and beyond, thanks Wade, and also a thanks to the great service team at Van Horn!
We were in the market for a used minivan. Zack worked hard to find us the right van for our family. He came highly recommended by many and for good reason. We will be going back to kayser and Zack for our next vehicle too.
As a first time New car buyer, I can say this was the most pleasurable and easy going process. I am 22 years old and I didn't know squat about car buying. I worked with a gentleman by the name of Zak Smith, he made the car buying process a breeze and enjoyment. He answered all my questions and had a completely glass window approach to financial technicalities.
I originally came to find a car that helped me relive my High School glory days. Originally it was a 5.0 Mustang that caught my eye, but it didn't have that spark of excitement that I was looking for. Zak sat down with me and we explored a few cars and he brought me to a 2018 Charger Daytona 392. That car sealed the deal for me.
There was never a feeling of being pre-approved. Which means that I never felt like I was being profiled by the dealership. That is what won me over the most. I'm a young guy and most dealerships I went to did not take me seriously or didn't go to the lengths that Zak extended himself to. I was always treated with dignity and respect the whole time. The people at this dealership genuinely care about your car buying experience and helping find you what is the best fit for your budget, as well as your personality type. I will be buying another car from them in the future.
Ryan at kayser Sauk is amazing he takes great care of my family and friends. I have recommended him many times and will continue to do so. They have a great inventory and great deals too! Love my new '18 Cherokee.
The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
Griffin jefferson best dealership for your auto needs !!!
by jammnjeff from DealerRater.com
December 1, 2018
Just got my new 2018 dodge charger gt love it ! Tammy and others who helped me did a great job of finding the color and options I wanted quickly and getting me a no hassle deal I highly recommend shopping local
Glad to have found a dealership that cares and stays engaged through the entire process. They found the vehicle I wanted and did not try to sell me what they happened to have on their lot.
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