Brad sincerely went above and beyond, Keith and the financing team as well! I doubted I could ever get another vehicle with my credit but they spent hours helping and doing whatever they could to get me into my dream car. I was stuck in an unsafe vehicle and they got me into a brand new Jeep safe and perfect. They’re not like you’re average dealership at all, they’re a family and truly care about every person that walks in the door. I cannot thank you all enough!
Brad and ken where really great.they explained the differences in the cars I was looking at, answered all my questions about financing. After I decided on a car Brad took the time to show me all the features and how to get to them, introduced me to the different departments, made sure I had their cards in case I had any questions or need something done. I picked up my new Cherokee and I love it. Thanks
The sales team and service at Shively in Shippensburg has been amazing! I am a repeat customer and will not go anywhere else! They have gone above and beyond for me with every visit and every purchase!
by CINDY K KELLER & BRAD E KELLER from CHAMBERSBURG
February 10, 2018
First I need to say that my Eco Diesel was a bust BUST but when I traded that in and got my 4th Dodge Ram 1500 gas engine this experience had to be the best one ever. Keith Morris worked out one heck of a deal!! Eric Del Rosario was one of the best salesman I have EVER dealt with (before, during AND after), and Jason Headley went above and beyond with my credit. He even stayed late. I've never had an issue with the dealership (even when dealing with the ecodiesel, but that's why they quit making them in 2017.
Keith didn't have to do all he did, but he really helped us out because of all the things we dealt with. Eric texted me and kept me in the loop no matter what was happening since he knew my work schedule was so crazy! And like I said before Jason stayed late to work out THE best possible deal for my family. I couldn't be happier with what all they did for us!
Kathy was a fantastic salesperson, I highly recommend this dealership. Andy is an awesome sales manager and got me to the payment I was looking for. Luba made understanding the paperwork a breeze. I will definitely be going back to Buchanan for my future purchases and refer all my friends and family.
This dealership was great. Kathy was awesome to work with. They were very helpful and listened to my needs! They made the purchasing experiencing a great one. I will go back to Buchanan when I need a vehicle.
We've bought many cars due to our profession, and have never had a good experience. We have been yanked around and screwed so many times. We happened to stumble upon Buchanan while visiting some friends, decided to stop in, since it was a Sunday, they were closed and we knew weren't going to be stalked by the vultures of a dealership. Kathy Shank had her card on a van that I was very interested in, so I emailed her the next day, the rest is history. Kathy made the whole process so amazing, I am definitely and lifetime customer!!!
Excellent experience. No pressure. Everyone helpful and very personable. Tucker King fantastic salesman would definitely recommend to anyone interested in purchasing a vehicle from Buchanan Auto in Waynesboro. This was our second experience and again was not disappointed. Great job! Love our new Dodge.
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