by ALGEE " Truck Person" Al Green from Glenview Illinois
November 4, 2018
In all of my years buying cars and trucks I have never had an experiance like I had at this dealership, it's in there name "Friendly". This is the first time I have driven out of a dealership without buyers remourse. Rusty McFadden and his people make you feel like you have been buying from them for years.
I didn't find what I was looking for the first time I stopped but left with the promise of a phone call from Mia when what I was looking for came in. Less than a week later I drove away in my new Jeep. I have already given Mia's card to a friend. Everyone was friendly and knowledgeable and it was a pleasure doing business there.
working with Patrick and the staff at McFadden was very helpful. I like their attitude and cooperation. Would definitely recommend them. Their service area was immaculate, and gives the appearance of competency.
I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.
I had slowly been looking for a 4 door Jeep Wrangler. The first dealership didn't answer my emails or respond to a voicemail. On a Saturday, we went in & met Ben Lindemulder. Test drove what I thought I wanted but what they had in stock is not what I wanted. He started looking right away. After getting home, my husband had a few changes to our list, Ben took it in stride. I went the next Saturday and Ben & I worked through options for getting a car in. He had it on Monday and I picked it up. The only wrinkle in that process was the other dealership put them off until late afternoon, and it was a drive for them to go get the jeep. Because it was late, even though it was not their fault, they came up with a plan to take care of me for the late delivery. The staff stayed late to get it ready, and do the paperwork. No grumbling about doing that. After getting it home, I found a little issue, and they were not obligated to take care of the, but they had me bring it back in. I've never had a dealership that works so hard to keep you happy.
After a not so great experience at another dealership, we were pleasantly surprised by the down to earth, no pressure approach we received while working with Bo Moore. We were very specific on what features we were looking for in a Jeep and he took the time to track down a perfect match for us! I would recommend Bo AND Crown Motors to friends and family--and already have!
Looking to buy a new Hybrid but ended up purchasing a used Town and Country (long story) Rob was EXCELLENT!!! Would recommend Him as your number 1 go-to guy if you're looking for a new or used Chrysler vehicle no matter where you live. It will be worth the trip.
Came in told sales man justin mercado what i was looking for 5 min later pulled it up and test drove the 2018 jeep grand Cherokee altitude then traded my 2012 Laredo and took home my new jeep all went smooth this was my 4th purchase from McFadden
We were looking for a new command truck. Kim Foster was able to speck out what we needed quickly at a good price. We were able to build what we needed well under budget. And we have a very nice truck and have received many compliments on it.
Thank you for your help Kim.
I honestly thought I was just stopping in to BEGIN my search for a new car. I was greeted immediately, and my salesman Bo Moore made my shopping experience wonderful. I explained what I was looking for and he calmly and genuinely made it happen. The entire purchase was quick and simple. This was not your typical car buying experience. Bo listened to my needs and found a car suited to both by budget and requirements. Apparently this dealership LIKES TO SELL CARS and I can see why a large part of their business is repeat customers. I was treated as though my business was valued and my time respected. I was not forced to endure the usual back and forth haggling that is associated with the normal car buying experience. Bo answered all questions, was very patient and helpful, truely listened, and together with Crown has earned my loyalty as well. Thank you for making my purchase an enjoyable experience.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.