New and Used 2020 RAM 1500 for Sale in Shelby, NC

My wife and I were in the market for a 3 row crossover after her previous car was going to require more maintenance than the car was worth. We were recommended to Marburger Chrysler by my wife's father who has been purchasing from them for years. I spoke with Chad and he asked me what we were looking for, what our budget was, what were key features we needed to have. He found a new Dodge Journey that had the key features we needed and was able to work it in at a very competitive price. He also provided us with a used vehicle that met the same requirements, but would have been less expensive. There was no pressure on us to purchase and Chad, Matt, and Mike were all very helpful and seemed focused on getting us what we needed versus trying to put us in a vehicle we didn't want. A side note, we were also working with them from a state away in which they covered sending a driver down to us (in South Carolina on the Georgia border) with the new vehicle and took my wife's trade in back up. In a few years when I'm looking at replacing my car I will definitely be heading back to Marburger Chrysler Dodge Jeep Ram. Obviously this is my personal experience, but I do recommend them highly.

Picture it: Sicily, 1918. Who begins a review with a Golden Girls reference? Me. That???s who. It???s an age reference so that the reader knows I???m a (mostly) adult person who is old enough to remember those kooky gals on the t.v that wasn???t flat. Or, I could be a 25 year old man-child living in my parents??? basement binge-watching ???80s re-runs while lounging on a 1970s couch carelessly eating stale Cheetos and wondering what shall become of my life. But The Facts of Life are on next so life goals don???t particularly matter right now. It???s the internet so you don???t know. You???re just going to have to trust me that I???m not the guy on the couch and I???m pretty o.k. at this adulting thing. But you know what matters right now, my dear readers? Being able to purchase a car from a good dealership. Well, that doesn???t really apply to the aforementioned guy on the couch because he needs to learn that you take the good, you take the bad, you take them both and there you have, the facts of life. Speaking of good, Gastonia Dodge is good. Like Friday night pizza and a pint of ice cream while watching Dateline in your jammies good. That means it was really good. From the moment I spoke to Sam I felt like I was more than just a potential sale; more than just dollar signs. I had a budget and needed a reliable used car to sell all my meth. What? Just checking to see if you???re still reading this. I needed a reliable used car to transport me to and fro my responsible and legal job. And to take my miniature primate (child) to school, the park, and various other places children frequent. Sam was personable and genuine. I had visited another dealership the day before and I walked away ashamed and embarrassed of myself and my budget and my fly wasn???t even down nor did I have toilet paper dangling precariously from my foot. I wasn???t treated like a person, I was nothing. But not here. Sam treated me with respect and there was an air of friendliness throughout the entire dealership; it hung in the air like a crisp Lysol scent from a freshly cleaned bathroom. Speaking of bathrooms, you shan???t be treated like fecal matter at this dealership. Sam took the time to listen. Everything about him was genuine from the second he answered the phone until I drove away in my beautiful Jeep. He knew I am a struggling single mother with a budget and he cared. His humor is a wonderful gift and he helped me feel quite at home in the dealership. I imagine if I had friends it would be very much like my time at the dealership. The atmosphere itself is soothing from the warmth of the carpet to the spike of Sam???s hair. All employees there were genuinely friendly. I am repeatedly using the term ???genuine??? because none of the employees were fake like my breasts. What? There you are, you???re still with me. Brad, the finance paperwork man (that???s a technical term) was wonderful as well. The beautiful thing about Brad is that he doesn???t cowpoop. He tells you exactly what the numbers mean and why they are there. Underneath his dealership-issued polo beats a heart of non-cowpoop gold. And so I say to you, my dear readers who are not watching The Facts of Life right now, if you are in the market for a vehicle please consider going to Gastonia Dodge. Sam and Brad were the absolute best and I am so happy. I never thought I could ever own a car that wasn???t around before the invention of the McRib. And now I do. Thank you so much, Sam and Brad.

I???m giving Gastonia Chrysler Dodge Jeep RAM five ***** Stars. I???m giving my Salesman Jimmy Grant 5 stars because he has all the qualities of a great salesman. Jimmy was very patient and answered all my question knowledgeably. After a couple of hours discussing all the options and looking at many trucks, I never felt rushed into deciding. I purchased the Dodge Tradesman 1500 5.7L 4x4. This truck is the perfect mix of a rugged 4x4 work horse and the latest high-tech gadgetry, while remaining a good practical investment. I had not been fallowing all the latest options and improvements and Jimmy brought me up to speed, so I could make the choices that were right for me. Thank you, Jimmy, you???re a Pro. I???m also giving Both Michael Todd (Finance) and James McElroy (Management) 5***** stars. I???m a return customer at Gastonia Chrysler Dodge Jeep RAM. Michael and James both appreciate their return customers and they show it with more than just talk. When I bring my truck in for serves Michael always recognizes me, he never forgets his customers. He also worked with James to give me an Awesome!!! deal on my trade in and new purchase. I???m positive I wouldn???t have got such a great deal anywhere else.

Jordan helped me get into a 2015 Jeep Patriot Altitude with an affordable monthly payment. My 2006 Escape went out for the second time in 6 months and i couldn???t risk fixing it one more time. He got me a good deal and was able to get me in a car with LOW miles and an affordable monthly payment. I???ll be forever grateful for his help. He will listen to you and help you out the best way possible. Thank you Jordan!! Also thank you to James the finance guy for lowering my monthly payment by $12 it goes a long way. They really do treat you like family 💕

I followed Sam from his previous dealership to this one just to buy another Jeep from him! He is super fast and doesn???t bs around. He lined up jeeps so I could decide which color I wanted and he was very helpful with explaining the new features of the JL vs my previous JK. He makes the process easy and not stressful at all! You???re the man Sam! 👍🏻👍🏻

Jordan is an excellent representative for your company! We have not bought a car in 15 years so for me (Peggy) this was a traumatic decision to make. We have driven Cadillacs for years and years because I am all about luxury and comfort. To even consider a Jeep was out of the question. My idea of a Jeep was this uncomfortable, clunky version of Jeep seen on MASH! When Jordan started showing us options on the 2015 Grand Cherokee Limited I realized my perception was all wrong. He spent all day with me pointing out the luxurious options and how they all worked. I have never been treated with so much respect and Jordan exercised more patience than I've seen in a very long time. We asked a lot of questions and had a list of requirements. Jordan met them all. And I'm having so much fun driving my "new" Jeep. James & Peggy Stroupe, Dallas, NC

I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!

Last week my husband and I purchased a preowned 2017 Chrysler Pacifica. I began communication with Austin via The website /email and we completed the majority of our transaction online. My husband and I went in on Friday to finalize the details and have my trade evaluated and we weren't there very long before we were driving out with our shiny new Pacifica. I was used to being at a dealership for 3-4 hours but this purchase took half the time! Austin was extremely helpful, attentive, knowledgeable, explain the entire process in great detail while answering all questions. Devin Schrad made financing and signing Paperwork as painless as possible and both gentleman made us feel like we were part of the family. I would highly recommend Gastonia Chrysler Jeep Dodge Ram and Austin Page to anyone and everyone looking to purchase a new or used vehicle

Eddie was given the task to get me numbers on a Buick he had and all other dealers had wasted my time for 4 days. I told Eddie I wasnt going to come in without numbers I agreed with. He called me with numbers within 10 minutes! They never played a back and forth game on numbers with me it was this is what we can do and its our best! I compared it in my mind to other dealers and they were the fastest, most honest, and reliable dealer I had dealt with. I went to a minimum of 8 dealers or more in NC from Winston to Charlotte to kernersville and all around! No other dealer could match their speed! And Eddie NEVER ONCE lagged on responding to my questions through text or phone call. What I loved the most was how down to earth he was and kind the whole way! It can get a bit nasty during negotiations... not once did Eddie or Sales Manager Dan do that to me. When I say I was treated like I was purchasing a Bentley, thats exactly how Eddie made me feel! My business was his priority. He was available for me at every moment! Even on his day off!!! I have reccomended Eddie Gomez to my freinds and family on Facebook, and will not stop reccomending. They were the best! Thank you Eddie I loooove my new car!!! And thank you Dan and James as well!!!

This was by far the quickest and best car buying experience I have ever had from beginning to end. Austin was great,he was very attentive and patient with me as I can be very indecisive, he took care of me and I got the car I wanted at a great price as I have been patiently looking for that particular car and year with low miles but in my price range for over a year, I took a chance and stopped in , there was no sales pressure or anything. I can't be happier. He made my day.🤗The whole team there was great.

I have made multiple car purchases and Gerald was by far the best Salesman I've encountered. He responded very quickly to my chat request @ 9:30pm. The car was pulled up front when I arrived the next morning as promised. He was friendly and informative throughout the process, and even came in on his day off to finalize the deal. Gerald and James were very patient with my financial situation, and provided all available options. They worked with my situation to get me in the car I WANTED!!! James explained all paperwork involved and topped off the experience with a great ending. Would definitely recommend working with these guys!!

I had recently purchased a 2016 GT350 Mustang and wanted a car with more power. Gerald helped me purchase the Mustang and it was a great experience. He also made the swap super easy without the long 6-12 hour all day wait in a dealership. Since I was in Miami he did the paper work and had it all ready for me when I arrived in NC. All I had to do was pay and I was out the door. I couldn't be more happier with my purchase. I was already estatic with the mustang and I knew I was in good hands with Gerald. The car was clean, low mileage and had no issues. A TRUE brand new car, not an imitation one like many dealerships do. Thanks again Gerald and Gastonia Chrysler for making the process a breeze. You have a permanent customer!

I could not be happier! I'll tell you I am not the easiest buyer to deal with and ultimately traveled 3 hours to buy my truck. Everything went smoothly as my saleman (Jeremiah) esured me it would, no surprises and Jeremiah had my truck ready to show. He met me as I arrived and led me inside to briefly show me the facilty in case i needed anything while there and offered me refreshments knowing i just drove a long ways to get there. Jeremiah had the truck immaculate, showed me all the features inside and out and we went for a test drive. Although we were fast approaching closing I never felt rushed or like I was just another sale. I have bought many vehicles (99% new) and must say Jeremiah has easily been the most enjoyable saleperson I have worked with! Back story: After making a online inquire my salesman reached out to me. He showed incredible enthusiasm in answering all my questions, appreciated my specific truck interest (never tried to direct me to someone else). But together through research we discovered what I initaily wanted did not actually exsist. This slowed me down by week's really while I tried to determine the direction I wanted to go with respect to options and trim level. During which Jeremiah regularly dropped a line to check on things and offer any assistance he could. In the end Jeremiah facilitated my entire deal including a trade down to the penny without me having to leave my house! So when I got on the road to go buy my truck the numbers were already determined! And again it was all just like it was suppost to be, truck was super clean w/ full tank of gas, saleman was very friendly made sure I never felt rushed and all the numbers added up as determined prior. Simply an Awesome Experience!!! Thank you Jeremiah and Gastonia CDJR!! Chris Seaman

I just purchased a new 2018 Jeep Renegade & had a very positive experience. Eddie Gomez sales guy & James McElroy finance guy were both superb!! Eddie worked to get me a great deal & James worked his magic with the numbers. So appreciative of their great customer service!! I definitely recommend this dealership!!

I had the good fortune to work with Michael Todd when purchasing my 2016 Town and Country minivan. Michael was professional and pleasant and took the time to thoroughly explain the van's features to me. The rest of the staff was also responsive when I needed a document while at the bank and they also sent a staff member to my house 45 minutes away when a signature was required rather than expecting me to make the trip. On a side note, I have to say that this dealership had a comfortable lounge area with snacks and beverages, a play area for kids and very nice, clean restrooms. I recommend Gastonia Chrysler Dodge Jeep Ram - and especially Michael Todd - to anyone who wants a smooth, no-fuss car-buying experience.

I am normally someone who DREADS dealing with car dealerships, bordering on HATES dealing with them. I am a very thrifty (cheap) shopper and I approach large purchases with a lot of research and thought. The day before I visited Gastonia Chrysler Dodge Jeep RAM, I visited a dealership closer to home and wanted to think over my options and I did not feel comfortable with one aspect of my test drive. While reviewing my options, early (around 7am) the next morning, I came across a vehicle that I was very interested in. I did online chat to verify the vehicle???s availability and was surprisingly connected to Gerald (my future salesman), well before opening time on a holiday weekend and Sunday morning. He verified the vehicle???s availability and answered my basic questions and gave me his contact information, so I felt confident bypassing the dealerships in my area to travel to Gastonia. Gerald explained options on the vehicle very thoroughly before, during and after the test drive (an experience I did not have the day before). He explained what could have caused the issue I experienced during my test drive at the previous dealership and I did not encounter the same issue during this test drive (which showed me that the dealership itself was dedicated to their customers). Gerald apparently had other customer???s, but it was some time before I realized that because of his personal attention to all his customers. I never felt pressured to come in to test drive or during my purchase. He did not offer any unwanted upselling (which would set off my ???It???s time to leave??? mindset???did I mention I???m a difficult customer). I am not sure if he is just great at reading his customer (which I think is lacking in a lot of sales people) or he treats everyone this way, but if all sales people were like Gerald, I believe car salesmen would not have the reputation of being overly aggressive. Gerald listened to me as a customer and I am thankful for the experience I had with Gerald and Gastonia Chrysler Dodge Jeep RAM. The finance manager, James McElroy was also great when handling the paperwork. He had everything prepared and explained the paperwork without taking too much time. He was friendly and organized. As stated previously, I do not like upselling. James discussed the extended warranty and gap protection and normally I would have declined, but thanks to his thorough explanation and the benefits of the warranty, I did purchase. I waited a week to post my review to ensure I had no doubts or regrets about my decisions???and I do not. The dealership overall was great. The bathrooms were very clean. There were plenty of snacks to appease a relative that came with me and my son. I noticed if we stepped outside to talk or take a phone call, we did not have anyone running out looking for us (like the previous day???s experience, when we walked out to look at the other car models and felt like we were being watched as we turned back to the building and saw four employees looking at us through the dealership windows). I was given a higher trade in amount than I was offered at the other dealership, without me even discussing that I expected more than my previous offer. I felt that I was being offered a fair amount (which was aligned with what I saw online from the Kelly Blue Book estimate). I love my new Jeep and I am proud to now be part of the Jeep family. I realize this is a long review, but I wanted to fully detail the ???Apples to Apples??? comparison of my experience at two Jeep dealerships and how much I absolutely ENJOYED my new car purchase.

My wife and I were in the market for a truck. We found a 2014 Ram 1500 with low miles on the dealership website that was offered at a very fair price. We did our research and found that most sites suggested that the truck was priced as much as $5300.00 below average retail in this region! Even at that, there was still some "wiggle room" when we negotiated the deal. How often do you feel like you have to fight for a great price when visiting a dealership? Not the case here. I feel it was a "win win" for both parties. Then there was our salesman Gerald Morrison. Gerald is very knowledgeable about the products he sells. Without asking, he even looked up the rear differential on our vehicle to show us the towing capacity. He helped make choosing this vehicle a breeze with his expertise and advice. Sales manager Lance Black did not waste any time working with Gerald to give us a great deal. Then the finance manager Aaron Parks gave us a great interest rate.

Brad helped to make my car buying process easy breezy! He was very knowledgeable, courteous, and honest; most importantly, he was not pushy (as many salesman can be)! I knew that he simply wanted me to be happy with whatever decision I made that day, walking away or purchasing a new vehicle. I can be a very indecisive and anxious person. Brad did not know this but he definitely helped me to not have an ounce of anxiety or be overwhelmed with choices. I am completely satisfied with my decision and have ZERO regrets! I LOVE my 2017 Jeep Cherokee Latitude.

We just purchased a pre-owned vehicle from Gastonia Chrysler/Dodge/Jeep/Ram and had the most amazing experience from the moment we stepped onto the lot. We happened to be "that family" that comes in to look at a car at closing time and both Mike and Jason took the time to help us even past closing time. They answered our questions with patience and treated us like 9 a.m. customers (rather than last minute, closing time customers). After going home to think over our possible purchase, my husband spoke to Jason on the phone about pricing. He was straightforward, reasonable and very transparent - which we appreciated so much! When test driving the car with Mike, the sales associate, he took time with us, shared his personal experiences and allowed us the time we needed to test the car on the interstate and in the city... not once but twice (one time for me and one time for my husband) since we had our kiddos with us. This was the easiest car buying experience we have ever had! Jason and Mike have continued to go above and beyond our expectations as we have called back with questions about our purchase. These guys are top-notch! We got a fabulous deal on our new used car and we hope to do business with them again sometime. We highly recommend that you ask for Jason and Mike at Gastonia Chrysler/Dodge/Jeep/Ram!!

Thank you Jimmy Grant for helping me get into my 2019 Ram 1500 Rebel... I absolutely LOVE it and couldn't have gave gotten it without your help! Thank you for spending your whole Saturday searching to find the right truck and not letting me drive off with something other than what I wanted.. I wiould recommend this dealership to anyone... thank you again Jimmy Grant and Gastonia Chrysler Jeep Dodge Ram!