Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 5, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
I went into Shuman Chrysler not knowing if we could make a deal or not, but thankfully we did. Tim Dalsasso was very helpful, he was patient as I asked the same questions over and over. It is one thing to read a lot and know technically know the trims and differences. It is another experiencing them. I can't say enough good things about Tim. They are not high pressure sales reps, they are non-commissioned sales reps that are really there to help. For me, I was buying a Pacifica the last day of the month in November. Trying to buy a car on the last day month sales could normally make a sales rep bring on a lot of pressure to meet a quota, especially in the last months of the year. But Tim could have not been any more laid back, patient, and informative. It was also nice having a nice chat with Chris Brough, the general sales manager and Allen Myers, another sales rep. I will definitely recommend friends, co-workers, and family members to buy from Tim. I appreciate the culture at Shuman Chrysler and I will be back in the future.
Chris Graham was great in the service department. I brought my Jeep in and he got to the repair promptly and with a smile. My car was repaired within a few hours after tests were run. I came back in and out, simple and easy.
Very satisfied with my recent car leasing experience. Allen Myers made leasing my new vehicle a truly enjoyable experience. From start to finish he was professional and knowledgeable. He was patient and explained all of my options for pricing etc. Justin Davis is top notch in the finance department. Again led me step by step through the entire procedure. I would highly recommend Shuman and their professional staff of sales associates.
Dave Krause was especially fair and from the beginning, worked hard at getting me the best price possible. They do not work off commission, therefor stand to gain nothing by providing anything short of top notch customer care. By far the smoothest vehicle transaction I've made in over a decade! Dave certainly secured a repeat customer for many years to come.
Great experience with JRFCJD! Because Lapeer is quite a drive from my home, I worked with another JRF Chrysler Group dealership as an intermediary with the Lapeer location. The sales and management team was great and even delivered the vehicle to my home, where I signed the papers. The experience was unexpectedly easy and the sales team really came through in coming to me rather than having me travel. I would recommend JRFCJD in Lapeer to anyone and everyone!
Doug was a great salesman. He did not try to over sell the car I was interested in. He answered all my questions . when I made an offer, he took it to the manager and we came to an agreement. The whole deal was very quick with no issues. The car is what I expected. I would recommend this salesperson to anyone I knew was looking for a good used car.
I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. After three hours i walked out with a 2018 dodge charger. This is the fifth car my family has bought from Dick Scott and we will be back when we need a new.
Great experience. Josh was very patient with me being specific and picky. He found the perfect car for me. It is exactly what I was looking for, at a fair price. On top of that, due to my hard times, I was not able to get to the dealership from Lansing and Josh was kind enough to come pick me up to bring me to the dealership so I could get back on the road! Thank you Josh for what you did for me today!
Nick Vitale sold me a certified pre-owned 2015 Chevy Cruze and completely went above and beyond my expectations! I would recommend anyone to him, he made sure I was getting the best deal I possibly could and made me feel comfortable with making such a big decision. Gordon Chevrolet excelled in every aspect!
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