Francis was our guy who helped us get the car we wanted and the payments we were looking for which were lower than we expected. He was really patient and understanding with us. Not to mention he???s a pretty funny and relatable guy! overall, our experience here have been great and this is our second car for them!
My salesman Isaac Magofna was absolutely awesome!! I will definitely recommend family & friends to see him. He made our buying experience fast & easy. He made sure we were happy the whole way. Mahalo Isaac!
Roger is the guy to work with if you have the opportunity to buy a car. He is knowledgeable and very personable. We went in just expecting to test drive a new vehicle and he worked with us to get the numbers right and stayed well past closing to ensure we could take the car home same day. We have nothing but good things to say about our experience and still can't find a better deal either here on Oahu or on the Mainland. We're very happy with our experience!
Emmy made my experience buying a brand new Jeep Wrangler Unlimited Sahara the very best car purchase of my life! Since I am retired and in my 60s, that is saying quite a lot! She was super friendly, mixing her personal rapport and social skills with her thorough knowledge of the car buying process. Along with her manager Katie, they succeeded in getting me my dream car at a price well within my desired range! I cannot be effusive enough in praise of Emmy and Katie, and their ability to combine superb professional skills with an ability to listen to the needs of their customer. Five star experience!
My wife and I needed another vehicle so we figured we would look around at some car lots and if a salesman happened to snag us then so be it. We were on the lot not even 5 minutes when our salesman, Arthur Thomas, approached us. Right off the bat he was very personable and likable. No immediate pressure to talk numbers or even sell. Long story short, he spent close to 7 hours with us, catering to our every question with honesty and let us test drive whatever our hearts desired. Ultimately he bent over backwards for us and got us into a vehicle that was right for us and that we love. Nice dealership, nice staff but if you wind up at Cutter in Honolulu make sure you ask for Arthur because in all honesty, with this guy, you can't go wrong.
Our experience there was good we didn’t close the deal but it was good. I don’t know that I would go back though cause when we looked at the car there were damages that were clearly noticeable which I was bummed about. I couldn’t see purchasing this vehicle with damages like that and I am surprised Honda would try and sell it like that.
I work just a block away from this small dealership, but I had no idea it was there! I must have driven by it a thousand times without noticing it. When I did arrive, I saw a lot of very clean used cars.
Ching had fast and friendly service and I test drive the car I ended up buying in less than ten minutes.
I would go there again if I needed a new car.
Mr. Donald Cade was an outstanding professional who ensured my wants and needs for the vehicle that I was seeking was met with great satisfaction for me. I appreciate Mr. Cade's professionalism and dedication to his job and most of all, for customer's satisfaction, including mine.
Head on over to cutter dodge town to check out James Baylis and the rest of his staff, I walked into cutter dodge lost but James Baylis helped me find a car that fits my personality and my budget. Head on over to cutter dodge and give James a visit you won't regret it
I tagged along with my parents to find a new family van today. James Baylis was welcoming from the very start and was very patient as we took a long time to decide on a model and color of vehicle. He was very informative about the vans we were looking at and we ended up choosing a Chrysler Pacifica van. James is very energetic, personable, and most of all funny! If you are looking to buy a vehicle, stop by Cutter Dodge Honolulu and ask/look for James Baylis. You won't be disappointed! Thanks again James!
The staff at the service Department was awesome and professional, did a fantastic job, coffee bar was awesome as you wait for your car the coffee Cafe came in handy and the new decore was real European
Took car in for service and a list of items to check and repair. One problem with tire on passenger front routinely leaks. They were unable to find a problem and said it was fine. Drove home and tire pressure gauge indicated low pressure in tire. We are now researching solutions on our own. They also said it would take 2 days to order new oil pan and car would be ready then. Waited one week for part to come in. Other than that, customer service for drop off & pick up were excellent!
I had visited all three Nissan dealers on Oahu and King Windward Nissan made me comfortable without the usual pressure tactics or making me feel like I am just another customer looking around for a car. Sunshine Ching was honest and fair with the pricing. Another dealer quoted a little less price for a similar vehicle, however considering the various continued future services and the overall courteous atmosphere I had decided to purchase the vehicle from them.
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