World Class Service
December 3, 2018
The service was very friendly from the phone call to walking in the door. Ben was knowledgeable and understood my financial situation. He went to another dealership to get the car I was looking at. He was very upfront concerning the trade in procedures and how certain cars have higher trade in values based on the seasons. Service was quick and I didn???t feel pushed into anything. Joe, the finance manager, was very positive and outgoing. Listened to my stories, laughed at my jokes, and concerned about my past car buying situations. He was very through in his explanations. Joe even called around when he heard I was interested in extended warranty and matched the competitors price. He was understanding of my financial situation and didn???t push a lot of extras on me when I said no. Overall, my experience has been outstanding. I had to return to the dealership for a couple follow-up things and everyone one was friendly and considerate. Some of the best customer service in the car industry I have ever had. My friend even got a $100 referral reward for sending me to see Ben! Thanks for making her day so much brighter.