I came into the dealership with a leaking left front tire. Requested Jarvis as my service advisor and as we talked about the problem and he said he would have the tire checked and repair the leak if possible. I also asked him to evaluate all the tires to see if it was time to replace them. I have a little over 76000 miles on the car with the original tires still on the vehicle. The tires had a 60000 mile life expectancy and we had talked about how much longer I could expect out of them when I was in for the 75000 mile service just a few weeks ago. Based on the tread depth and overall condition of the tires, he thought I could conceivable make it to the 80000 mile service before replacing them. Well the left front tire had a nail in it and he said it was in a place on the tire which made it unrepairable. He said the other 3 tires looked ok and could go for 3 or 4000 miles but he would have to replace the left front but I could tell he wasn't crazy about doing that. He told me the true facts where some service advisors might have said "you need to replace all 4 now". We discussed my options and he said he would do whatever I wanted to do, no pressure from him. He had also said the reason I got 16000 more miles out of my tires was because I follow the Kia recommended service consistently to include tire rotation. Well I opted to replace all 4 tires and I will continue to follow the maintenance plan for the car. I would further like to say that I have been dealing with Jarvas even before I bought the optima in 2015. He knows his business and I know I can trust whatever he says about my vehicle and he won't be trying to rip me off on anything. He just gives me the facts and then gives me his recommendation. I like that and thats why I'm giving your dealership a 5 star review. Thanks Jarvis for your dedication to excellent serice. Harry Mat tox
2019 RAM 1500 Classic Tradesman Review
Good bye Ford and Chevy
by Mike C. from Plymouth NH
April 2, 2019
5
Saved over 15,000 dollars for what I wanted if bought ford 150 or chevy 1500. Great truck for price. 5.7 engine 3.92 rear end. 10,700 towing. Smooth ride. Drove a few new fords and chevy company trucks and this best drove yet.
When I drove up I was helped quickly. Jamie took great care of me. I wanted to go eat breakfast while my recall and oil change were being done so he set it up for me to be taken to ihop and picked back up. He also gave me several recommendations for things I wanted done to my truck. He also gave me his card and called to check back on how things went with his recommendations. The service did not take as long as I anticipated. They even washed my car on the outside. I was taken care of well!
2019 RAM 1500 Classic SLT Review
Best Looking and Best Value!
by Cranky Yankee from Cape Cod
May 4, 2019
5
Super comfortable, tons of space even with the quad cab. No complaints from average sized back seat riders. 6'4" don't like long trips.
V6 is plenty quick and the MPG are GREAT! Rides nicer than my Tundra and handles much smaller than it is. I can't say enough good things about this truck!! Beats the competition at their price and costs Thousands less!
Only problem I had experience that when they rotate my tires. Something always missing. This past they broke a stud on my wheel. But they fix it and got me a loaner until it were done.
2019 RAM 1500 Classic SLT Review
First time truck owner. Went with 3.6 pentastar
by Ramfan from ROUND LAKE
May 3, 2019
4
Hope I made the right choice. Initially was gonna go with the frontier 4.0. but I chose the ram because bigger truck. Hope it's reliable. Just turned 1200 miles
love the maximum steel metallic paint color with matching grill and bumper. the engine performance is perfect and on of the many reasons why I purchased a RAM over a Chevy or Ford. The other manufacturer's could not match the 8.4" entertainment/touch control radio
The Nelson team never disappoints. No need to drive to a bigger city. They have plenty of cars and give you the individualized service to help you get the car you need! I'll be back and sending everyone I know their way!
2019 RAM 1500 Classic Tradesman Review
Great car
by Mark from San Antonio, Texas
May 9, 2019
5
I love this truck. It is exactly what I was looking for. For the price and all the dealer incentives, I couldn’t pass up the deal
We stopped by Midway Auto Group after seeing a listing for a 2013 Honda Odyssey on Autotrader. We weren't sure what to expect and we were on guard because of how pushy salespeople can be. We were pleasantly surprised when we met Samantha "Sam" Massey. She was authentic and provided an exceptional experience for us. We felt like we had an advocate in the car buying experience vs. being "sold" a car. We were encouraged to take the van to our own mechanic (we didn't have to ask) so we felt confident that we were getting a good vehicle. If you're shopping for a vehicle, my husband and I HIGHLY recommend visiting Midway Motors and asking for Sam. They have a great selection of vehicles and a service center on site so all their cars get a thorough look over before going into inventory. We didn't sit for hours in the office doing paperwork either. We had left to do some thinking/talking and when we called with the final answer, we showed up and sat with Mark to sign the paperwork and were out in less than 30 minutes. We love the new van and our experience at Midway Auto Group!
2019 RAM 1500 Classic Tradesman Review
Awesome 4x2 Quad Cab with a HEMI
by Ramman48 from rushville illinois
March 5, 2019
5
Love this truck, worth buying and worth driving. I bought this truck for 3 reasons, quad cab 4x2 and HEMI power. This is my 3rd RAM truck . You just cant beat them on quality and price. Everybody else out there are way overpriced for what you get. Ford sucks. Chevy junk, but I would say TOYOTA is awesome to.
I highly recommend the service department at Toyota of Tampa Bay. Steve Canelejo is a great service manager who always makes sure our vehicles are running in tiptop shape!
2019 RAM 1500 Classic Big Horn Review
I love this truck
by Saulrg from Laramie wy
April 7, 2019
5
This truck is very useful and it has everything I need. And also plenty of leg room for all of us and is not problem for recommending this truck to the people
Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available Review
Off Day Service
by Chaprella from Bowie, MD
November 5, 2018
4.3 (121 reviews)
Knowledgeable staff, very nice and ease of appointments.
I have visited this facility before and this is the first time I have seen the waiting area in disarray. The trash hadn't been dumped and there were ants and flies in the waiting area on the floor and furniture.
Hopefully this will not happen in the future, as the customer service here is excellent as well as the professional staff.
2019 RAM 1500 Classic Tradesman Review
Always had good luck with Dodge
January 19, 2019
5
I saw this truck and liked from the start.AAA Has all the things wanted on a truck. Will have fun driving my new Ram Thanks
Last week my son went to autonation chevy to sell his car, the sales manager Fedor and the salesman Jorge W. treated him so well my son ended up buying a equinox. I fell in love with his new crossover, so I decided that it was time for me to upgrade my truck as well. I did the online appraisal and when I went to the dealership the didn't play any games and honored the appraisal value for my car. Since I already had a great report with Fedor and Jorge (from my son's great experience), I knew they were the two people I wanted to deal with right away! From the beginning to end, the process was fast, smooth, and a real pleasure. Fedor, Jorge, and the Autonation team really know how to treat people. When they say "Your part of the Autonation family now", they truly mean it. Yuri (the general manager) even came out to us during the finalization of our deal to say hello and introduce himself. Which was very nice! Fast forward a few days later and there were a few little quirks with my new (used) equinox. I contacted the dealership and they told me to bring it in. I did and their service team treated me and my truck very well. The service manager Oliver and the service writer Lupe are sweethearts just like the rest of the group. Autonation truly sets the standard of excellence when it comes to customer satisfaction. Thank you again to all who made my experience such a great one! Trudy Madrid
2019 RAM 1500 Classic Big Horn Review
Grate truck
by Voodoo from FORT WORTH
March 1, 2019
5
This truck has planty off legroom and plenty of power is roomier that my old 2014 silverado
That had before i traded it for this one
So far, so good. It's only been two days since repairs were done. Considering the complexity of the repair (dropping the tranny to replace a cracked flexplate) I'm quite astonished that their are absolutely zero leaks on my driveway! Considering that the halfshafts were removed, the tranny and cooler lines (lines were replaced as well), removed, the tranny oil pan removed to perform 100K mile service, there's just so much here that could go wrong, and it appears again so far so good, that the repair was completed nearly perfectly. I actually was encouraged to speak with the tech that did the repair. My home dealer wouldn't even let me speak with a repair tech as they, "were on an hourly rate and we don't allow that", believe it or not. So, again, so far so good; I'll wait for another couple of thousand miles to really be sure, but today I'm overjoyed at the experience at Cortese.
2019 RAM 1500 Classic Express Review
Love it
by April from Palestine,tx
April 1, 2019
5
My 1st ram truck with the hemi in It I absolutely love this truck. All ready it is the best truck or vehicle that I have ever owned I will continue buying only Dodge ram trucks
I went only for an oil change and was informed of a recall on the DEF system. I was informed that the truck could go into limp mode and I had 200 miles to get it to a service center. Since I live 150 miles from the dealership Danny worked extra hard to squeeze me in and get it done at the same time as the oil change saving me an extra trip.
2019 RAM 1500 Classic Express Review
Best bang for the buck
by Go Pats from Massachusetts
January 25, 2019
5
I found this truck to be the best value, Hemi was a surprise bonus. I think I officially own a sleeper. I looked at just about everything available in my price range and feel I’ve done very well. The extra $$$ I’ve kept in my pocket was the cherry on top.
Dustin and Jordan got it done all the way around. I was working with them on a deal for a base 2018 cx-5 touring in red and black interior. They didn???t have one on the lot so they looked around for one. Although they couldn???t find one initially the very next morning I get a text from Dustin saying they found one and will do a dealer swap for me. Dustin goes down and gets the car for me and gets it looking shiny. Dustin and Jordan get our paperwork done before we go down to the dealer to speed things along and when we get down there they are friendly as can be. Everything went super smooth. Even Corrie in financing was super friendly, easy going and honest . Just as an example we but a large down payment so she(Corrie) straight up told us we didn???t need gap insurance and didn???t even try to offer it to us. As for the deal. Let???s just say I would???ve payed more for the same car used. It was a smoking deal! Next car we buy will be a Mazda and it will defenetly be with cardinaleway mazda in Mesa all thanks for the great straight up service Dustin, Jordan, Corrie and manager Matt gave us!
2019 RAM 1500 Classic SLT Review
Great truck for great price.
by jcscott42785 from Tx
February 25, 2019
5
Bought the 1500 classic. Interior is great. Lacking some of the newest features from the all-new model but features I wouldn't use. Great rebates because the new model.
Live 2 hours away from dealer. Was able to do preapproval and estimated trdein value over phone & w/pics of car w/antonio, Kythe and Jonathon. Once there Jonathan was awesome. Eric the manager was awesome w/tradein. Mark did the financial portion. Went very quickly and answered ALL my questions. Overall was an amazing experience. Would reccomend to any and everyone. Top kudos got to Jonathon Conley went above and beyond. Got what i wanted and more!!!!!!👍🏻😀😀😀
2019 RAM 1500 Classic SLT Review
Best Truck Ever
by Gared1985 from HudsonFalls NY
March 21, 2019
5
This Truck is a great value, fun to drive, and looks sexy. I love the dark grey color and all the bells and whistles on the truck
AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix Review
Excellent Service!
by David Gudzinas from Phoenix, Arizona
November 5, 2018
4.4 (843 reviews)
In the couple years I've owned my Dodge Charger, I've had it serviced at two different dealers., AutoNation Dodge and the Hyundai dealer where I bought it as a used car. Having to get some recall work done on it required that I take it to the Dodge dealer instead of the Hyundai dealer. It was also due for some scheduled maintenance, which I decided to have taken care of. When the service rep., Jake T. drew up the service order, I knew that there were some items on it that I had taken care of at the other dealer. I just wasn't sure which ones they were. Jake was kind enough to call the other dealer's service department and update the record, saving me almost $800 in redundant services. Thanks Jake!
2019 RAM 1500 Classic Warlock Review
Great truck
by John from The Villages
May 16, 2019
5
I had a 2005 Ram 1500 and it was great. I love the new style of this truck, it had everything I needed. For the price it should have had at least heated seats.
I have always been leery about car dealerships but Autonation has been such a pleasant experience. This will be car #3 for my family in the past couple years from Autonation. We bought my husband's 2016 Silverado, and my 2016 Malibu from the Arrowhead location, and now our son is going through his first car buying experience at the Phoenix location. Svitlana has been amazing! Even though we told her we would likely not be purchasing today, she spent hours with us, test driving multiple cars, and asking questions, finding out what my son wanted and needed. It was all about US! She listened and got to know us and made us feel valued. I am so glad my son had a pleasant experience, as my first car buying experience at his age was terrible!! We did end up finding the perfect car and will be going back today to get it. Not ONCE did we feel pressure or pushed, only welcomed and valued. Thank you once again Autonation for a pleasant experience, and especially to Svitlana, for all the time you spent with us making yesterday a wonderful day for our family. We just love you! (And my son has already recommended you to another friend!!)
2019 RAM 1500 Classic SLT Review
Love my RAM
by CJ32 from Surprise, AZ
April 19, 2019
5
This is my third RAM. I love these trucks. I really like the changes they’ve made to the interior over the years. The crew cab is very spacious and I like the fold out shelf under the rear seat. There is plenty of lighting inside and out. The Hemi is a great engine and has all the power I need. I would fully recommend these trucks to anyone.
The RAM 1500 classic with 3.6 L Pentastar engine, 8-speed automatic transmission, and 3.21 axle ratio is perfect for casual pickup users. It can handle a large payload good enough for DIYers and at the same time has excellent fuel economy. The quadcab seats 6 people with decent second seat space for short trip riders. The six-foot bed is large enough for 99% of the jobs. I found that the engine and transmission are smooth, efficient, and quiet. The value of this truck is unmatched.
Vinny is a SUPERMAN at his job! This is our 3rd car we bought from him, always works hard to get what we want and is patient all the time. He makes sure the process goes smooth and we just sit back and relax while he gets it all done. Never pressures you in anyway, makes you feel good about your purchase. He is like OHANA (family) to us, I'm sure we will back in a year or two to see him again. Keep up the AWESOME work Vinny!! Aloha!!🤙
2019 RAM 1500 Classic Big Horn Review
Very good so far. Only owned for 1 day.
by Jim from Sebeka, Mn
February 1, 2019
5
We like the Ram trucks . They are very reliable and have a nice ride. There is plenty of room in back seat as well as in the front.
Service was easy and fast. Felipe took all my info and had a service loaner vehicle ready for me right away. He called me the next day to let me know what the problem was and had my car back in a few days.
2019 RAM 1500 Classic SLT Review
Nicest vechile iv ever owned
by zych23 from Crown point in
January 15, 2019
5
Couldnt pass up this truck. This truck has everything I've been wanting and more. Shopped around for a long time and compared many trucks. The ram 1500 classic came out on top for options and price.
Very pleased with this truck. It has everything I was looking for along with decent gas mileage and a smooth ride. Plenty of room and very comfortable. No issues or complaints as of yet first ram I've owned and couldn't be happier
First, we had given up on Roseville Honda because of many negative experiences. However, our Accord air conditioner started acting up and we have a heat wave this week. Auburn couldn't take us so I called Honda Roseville. We got a friendly prompt appointment on the phone for yesterday, same day! We arrived early and the gentleman who came out to get us in line and set us up was a really nice guy (forgot his name). We were assigned to Randy who had NO ATTITUDE, just took real good care of us and was also really nice/friendly/professional. While we were waiting we took the opportunity to start the conversation about a possible upgrade to our 2004 (get some info, etc). Gabe took us on a test drive, sat with us, gave us information, answered our questions like a human relating to other humans (none of the wait here while so & so comes to talk to you - ultimately starting over with about 3 or 4 different people who come back instead of the one we were previously talking with, wondering what the heck is going on and wasting our time). We will follow up with him. Back to Randy to get our car. He was terrific/great energy right to the end - sense of humor, smile, authentically interested in making sure we got well taken care of along with the car. Everything transparent/explained. We even got an unexpected car wash! The air conditioner is better than new. THANK YOU SO MUCH FOR A COMPLETE 180 AND A REALLY GREAT EXPERIENCE AT ROSEVILLE HONDA! Hope you keep this quality going. (Regards questions below, we had previously not recommended you, and we did purchase a used Accord there , but several years ago)
2019 RAM 1500 Classic SLT Review
I’ve had a 2009, 2013 & 2014. Ram Express
by Wiegand from Minneola Florida
March 18, 2019
5
The vehicle I use for work the only complaint I have ( but it’s with all the new pickups ) is the length of the bed !! 2009 was a Hemi V8. The 2013 was a V6 - I didn’t notice an extreme difference with the gas mileage so I went back to the Hemi in 2014.
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