November 6, 2018
I don't know where to begin with praise. We have been with Roger Kibbe at The Palace for over 15 years - leasing and/or lease end purchasing our vehicles. We recently did both in one day. There is no other dealership to consider BUT Milosch Palace. When our daughter leased her first car after college Roger was Father Figure, Friend, and Salesman in that order. He listens, guides, and suggests without ever crossing the line into self service. He knows the exact criteria my husband prefers in a car. One phone call to Roger and he will search for and have what we need waiting for us to test drive. When I leased my car, I found the exact one I wanted at another dealership. A phone call to Roger and he had it within the week. Over the years I have purchased 2 vehicles at the end of lease term. No one does that faster and smoother with a never ending smile than Ken Spence. Simply speaking, in the 15 + years we have dealt with this dealership for recalls, oil changes, service, collisions (yeah that too) the service by each and every department is outstanding.