I called on a Thursday and spoke to Jay. He was very friendly and upfront! As many car salesmans appear to be pushy on the phone to make a sale,Jay was not! I ABSOLUTELY enjoyed talking to him. He had a great deal of knowledge on the vehicle and by the end of the night I had made the decision to drive down 5.5 hrs to go pick up my vehicle. I was greeted by the owner and signed papers with Greg. What a group of wonderful men. Very professional, dealership clean and my vehicle was all ready to go! Not only did the ride home go smooth, Greg actually followed up with a phone call to ensure I made it home safe and had no problems. Unlike an experience I have had in the past with another NJ dealership...High Quality Imports was truly worth the drive and I will definitely come back and recommend this dealership to friends! Thanks guys Western NY Loves YOU!!!!!
On Tuesday November 14th 2017 we purchased a vehicle from Johnny at Burns Auto and Truck Center. I was giving great customer service. The professionalism was awesome everything that I expected was provided. Johnny was great and walking through everything that I was doing and needed help with. And Gene the finance mgr was great at helping me get into the vehicle I want it. The facility was very clean organized and do appearances all the vehicle look great. At the end of the day after we drove 10 hours that day to get our vehicle we're very pleased and very happy for the service the staff provided to us. Johnny and you.Gene thank
I purchased a used f150 from Paul burns auto center about a month ago with Ralph as my salesman. He got me out of my old suv into this beautiful lifted crew cab pickup. I had some mechanical problems right after purchase and tom the sales manager handled all repairs at his expense and provided me a rental car for my means of transportation. I reluctantly didn't take the extended warranty due to being one income for a family of four and the payment would have been a little to hard to handle on one income. Most used vehicle dealers would have washed their hands of the problems seeing as I didn't take the warranty and not having a used vehicle checked by my mechanic before purchase because it is a used vehicle all in all its a gamble. They fixed all repairs at no expense to me and I can't say enough about everybody at Paul burns auto center. It just shows that there are still decent people left in this world and they back up what they sell. I would highly recommend Paul burns auto center for anyone looking for their next used vehicle purchase.
Joe got my son his first car. It’s still on the road. Nice helpful people. Buying another vehicle there.The price was excellent and fair. Service was great. Ty Joe
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