Hands down the best buying experience either my wife or I have had. Robert, Josh, Joseph and Mark were great to work with. No haggle pricing allowed us to speak openly on features, pros, cons and needs of our family. My trade-in value was higher than average KBB and what I had hoped for based on condition. The whole family took part in purchase, ensuring our 2 year old would like the new truck! From hoisting our son and NB car seat in and out of trucks, to arranging for change of address forms, to reading the vehicle for pick-up, the experience was easy, efficient, and fun! This is what purchasing a vehicle should be. We’ll be back next year for our family’s SUV…
Was looking for a used diesel truck and this place offered one at a price that was too good to be true. I did my homework and was comfortable making the purchase. My experience with the guys inside was nothing short of fantastic. They were very personable and had a few people in the lot but still made sure to come talk to us when we pulled up. They pretty much left us alone to look at the truck and take it for a test drive, which was nice, no pushy salesmen tactics. We did discover a problem with the A/C on the truck we bought and they offered to fix it but since we didn't live nearby we negotiated the price instead, which they were willing to do since they didn't know about the problem.
Expectation management, if you are looking for a show truck, look somewhere else. This place specializes in "work trucks" and that definitely shows. Even the truck I bought has some very minor cosmetic flaws, but the engine and transmission are solid and should last me a very long time. The cosmetics aren't so bad and you really have to be looking for them to notice them. If you are like me and want a good solid, reliable, workhorse and you want to pay a very fair price for it, then you are in the right place and would be hard pressed to find a better place. I would recommend this place to anyone in the work truck market.
Only had my truck less that 24 hours but I was so happy with the buying experience that warranted its own review!
It's been 2 mos since buying my '11 GMC DENALI dually from Lime Ridge. I live nearby and am always impressed with their inventory, so after deciding to upgrade my ride, I reached out via their website and Jamien called. This was my 1st diesel purchase, so I had many questions for him. Afterwards my wife and I decided to visit the dealership, where we test-drove 5 different trucks. It turned out to a very busy day for the dealership, but Jamien was patient and gave us the time and space we needed to make our decision. He also hooked me up with some performance mods as part of the deal, gave me a fair price on my trade, and has even taken care of some issues I discovered after the fact...at zero cost! Jamien has been great to work with before, during, and after the purchase. I have been 100% pleased with this place and highly recommend them. In a world full of used auto dealers, these guys stand out above the crowd!
Very helpful customer service I would recommended to anyone looking for a used car.
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