I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I drove three hours to buy a car from this dealership, because their price could lot be beat in mn home state. We worked the deal out on the phone and by email which made the actual purchase of the car only take a few minutes. It was a smooth process.
Every time I visit BMW of Louisville is a pleasant experience. Representatives are courteous and knowledgeable. They ensure your vehicle is handle properly and explain at the end what was the issue and how they resolved it. A very informative process that keeps the customer informed throughout.
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