We had a very nice experience at the dealership. Cory greeted us and handed us over to Rick. Rick pulled up 3 different colors of the same vehicle so we could pick the right one and Dennis in finance did a great job explaining all our options there as well. We will definitely be back in the future.
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
Very happy with our purchase. Our salesman, Travis, was very friendly, down to earth and honest! They kept their promises that were made to us and stood behind their excellent customer service reputation. We will continue our business with them in the future. But for real, Travis is the reason we bought a vehicle there when they didn???t have what we initially were looking for.
By far the best dealership I have encountered to date. I flew out from California to pick up a car and was blown away by their hospitality and professionalism. Nick Finnegan went above and beyond to make the whole process pleasant and extremely easy. The quality of vehicles offered are amazing, made the 2000 mile drive home with ease. Thanks again!!
Great service and very friendly. They make sure to be very attentive to every detail. They are flexible and make my schedule their top priority! Makes coming in a breeze and for that I am very appreciative!
My husband found the car he has been looking for. We headed to Harrisonville from Kansas City no realizing that the lot was closing. Salesman Bobby greeted us with a smile and showed us the car despite being closed. We called on Monday and was pre-approved and picked up our vehicle on Tuesday. The finance manager Robert was fantastic and efficient..Thanks Job!!!
My sales rep Jesse Hardin was very attentive and quick to explain every question I asked. I was able to fully understand my process and didn't feel obligated to buy after everything was explained. I felt accepted and appreciated. It was a thorough experience. Worth the time and effort
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
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