Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!
Tim in the service department was absolutely incredible with helping get my Dodge Ram fixed There were some issues with the warranty which he worked through. He made sure I was informed every step of the way and that my truck was a priority. I am so grateful for his help and for the work the mechanics did. You guys are amazing. THANKS TIM
by Richard Cefalu from Port Jeff Station, NY 11776
February 7, 2018
First I'd like to say that from the time of my purchase to the inception of my new 2018 Jeep Grand Cherokee,
my experience was above my expectations. Today I brought my car in for an issue that was not the dealerships mistake, but from the time I made my appointment to getting the problem rectified, the level of customer service by Ron and Tim was unbelievable. I am very particular with my cars and was made to feel very much at ease and Tim promised that I would be very happy. He was on the money! I am so pleased with outcome of the repair and I would recommend that anyone one interested in a Jeep Chryler or Dodge product not only go to this dealership, but be sure to see either of these two gentlemen. GREAT EXPERIENCE!!
The staff was both friendly and professional, making my car buying experience very easy. My sales associate Peter was excellent at informing me about all the features in my car and answering all of my questions thoroughly. He had a great personality and was very knowledgeable about the product. He helped me pick out the perfect car and made the buying process a breeze!
Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!
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