We brought the car in for a check-over after a - hmmm - 'road-side adventure. Smail crew gave it a thorough examination and a clean bill of health. Then they put on our sno-tires, balanced them, and did an alignment. Typical Smail treatment.
I called ahead before my appointment to let them know I was traveling to the dealership. When I arrived they had the car parked out front already warm and ready for my test drive. Negotiating was a breeze. The salesman and sales manager were very transparent and honest during the negotiations. I would definitely recommend Kenny Ross Subaru.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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