Both my husband and I went in for new / used cars and left in a few short hours with very reasonable prices but the process went very smooth. Our sales man understood our wish list and we didn't waste a lot of time "exploring" too many irrelevant options!
A little background….. never purchased a Dodge of any type… always been a Tundra proud owner.
Tundra was recently totaled by a driver who was more focused on eating than driving and rear ended it when he panicked and slammed the accelerator instead of the brakes (true story)
We went shopping right away as I needed to truck for the business.
Shopped at Ford, Toyota (I did mentioned I’m loyal to Tundra,not necessarily to all Toyota products though), GM and Chevy.
We stopped by John Johnson and fell in love with the ’18 power wagon.
Sent emails to each dealer regarding the model I saw in their respective lots.
I want to be clear… sent same body of message to each with only changing the line where I detail the make/model I wanted best pricing and please not to waste my time.
ONLY John Johnson provided an OTD price! (Out the Door) and it was lower than I expected.
Email with sales manager (Sandy Keiper) were escalated to her sales manager (Jeff Bash) without my request!
Drove to meet them as they were already in the ballpark of what I was willing to pay for this vehicle
NO ONE SITS IN A HIDDEN OFFICE! THIS IS A FIRST FOR ME after purchasing vehicles for over 38 years!!!
Right there I requested yet another obscene price drop and both the sales manager and the GM (Scott Meshulam) do not question my request, but immediately begin going over what and where they can pull the difference!!!
Please understand my background is in Comp Sci and Mathematics so I had already pulled the sheet on this particular truck with all the options and the price they had originally quoted was what I would get if I purchased it from the factory floor!!!! And yet they dug deeper!
The professionalism and just plan “X Factor” on how this group deals with you as a person just turned me into a MOPAR for LIFE provided I can purchase from these 3 people!
That pretty much says it all
Giancarlo and Sherrie Paolillo
Had ANOTHER amazing experience with Brian Brigliadoro. Second Grand Cherokee lease within two years and he outdid himself! Brian came through with a fully loaded top of the line Overland with every specification I asked for, and then some! He kept my payment under what I expected. HIGHLY recommend doing business with Brian!
I wanted to take a moment and say that I bought a car yesterday at Fullerton Jeep and once again was treated impeccably by Lou Rimblas. He was polite, knowledgeable and made me remember once again that Fullerton is the place to go for my car needs. Lou- thank you!
My service advisor, Mary Groza, was very responsive to my concerns and addressed my service issues in a timely manner. I???ve taken several vehicles to Fullerton for maintenance/repairs over the years and Mary has always provided first rate customer service.
by Appreciative Customer Michelle from Clinton, NJ
March 14, 2018
From the moment I walked into the dealership, I was met with friendly service, which made me feel at ease. I spoke to Cody, Roger and Scott during my process and never felt pressured. They were focused on me as a potential customer and answered all my questions. I have been looking at used Mercedes Benz for months but never felt welcomed by salesman at other dealerships. I would buy from these guys again. They are awesome and you won’t be disappointed.
Appreciative Customer Michelle
Came in looking for a 2018 Jeep Grand Cherokee, there weren???t many left, RJ helped me find one of the few left that matched what I needed, the price was right, too. Come to Rt 46 for your Jeep Chrysler and Didge needs.
I went in to have a basic service done and I couldn't be happier!! The service personal was very friendly and also offered a shuttle so I could leave and go have lunch. My work was completed in about an hour . They did a complete overall check of my truck and gave me recommendations to service that needs to be done in the future.. No pressure!!! Will do all my work here from now on!!
Rafael Rios took care of us as soon as we arrived at Salerno Duane Jeep- he presented us with different vehicle options until we found the perfect Grand Cherokee.
The lease process from beginning to end took less than 2 hours. Each person at the dealership is friendly and professional; the dealership clearly focuses on keeping a high level of customer satisfaction.
For instance, I will point out that Rafael called us the next day, to check-in and make sure that we were comfortable with our ride home in the Grand Cherokee. I was thrilled to have this level of personalized care.
Once the plates arrived at the dealership, Rafael came out to put it on the jeep himself. Based on the personalized attention received, I would not go anywhere else... you have a new faithful client. Thanks Salerno Duane, and thank you Rafael for providing us with great customer satisfaction.
Brian Brigliadoro was so helpful and patient with helping us buy our first Jeep. His personality will make you feel like you have known him forever and was very experianced. If you need to buy a Jeep pleace talk with Brian, I would'nt recommened any one else.
My name is Nichole Alpizar and Rafael Rios helped me and my husband as no find an amazing car. Hes amazing. He needs a raise !!
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