I have now been to this dealership both to buy and now for service. I ended up not purchasing here, but only because I was looking for a very specific used vehicle and was on a short timeline. However, the sales person was great. Additionally, I am now using Josh as a service adviser and he is great too! Highly recommend this dealership for buying or service!
I came in for a recall. The woman who checked me in found that I had 2 recalls. One was for the auto park that I had done in august. She found out that the first fix didn't work. So I was prepared to wait 2 hours while they did the repairs. To my surprise it only took 1 hour so I left a happy camper. The woman that helped me did a great job.
Mike Riley was my salesman and was excellent. He gave me what I wanted for my trade in and discounted the window sticker on the Hellcat to almost what my initial offer was. He was very helpful and no pressure. I really like their service department there at Earnhardt too.
We've purchased three Jeep Grand Cherokee's from Earnhardt Chrysler Jeep, over the past eight years. And while the sales process can be a little exasperating, the after sale process is a winner. The service Department may be the best I've ever seen, professional, friendly and fast.
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