My experience with Shottenkirk West Burlington was wonderful.
They are beyond friendly & welcoming. I had my 3 year old daughter with me and they were beyond patient with her. My sales man sold me a wonderful car & my finance manger got me a wonderful deal. I would recommend this dealership to all my friends.
The Shottenkirk Mt. Pleasant team is very professional and efficient ! Everything about buying a new vehicle there was a smooth process and we felt right at home in their beautiful facility. Would recommend them above anyone else in the area. Great job and thanks again.
I was shopping for a truck and had sent several offers out, most dealerships didn't even bother responding. While the truck they had was a little more than I wanted to spend, they responded cordially to my offer and were willing to work with me. I bought a truck elsewhere and J.D. actually took the time to ask me about it after the fact. I can't believe all the bad reviews. If the other dealership hadn't snapped up my offer, I would have worked with these guys on a new RAM with rebates in a heart beat, despite the distance. These guys took the time when few others could be troubled. I was impressed.
Got prompt reply. Total price on line included brand loyalty discount which was in fine print at bottom of ad. That should have been more prominent in the ad. Did not have current brand of vehicle and therefore did not purchase this vehicle. Advertising needs to be easier for average buyer to understand.
Purchased a 04 avalanche 2500 from Alex and he was on the ball. I spotted the truck on cars.com and emailed the dealership on a Sunday night. By Monday 10am he had contacted me via email and he said it was still available and would get me some pictures ASAP. Three days later I purchased the truck from Alex and had it shipped to Michigan. The truck was as advertised and was also better then the pictures that he had sent me. Thanks to Alex and the whole team for a great purchase. Will definitely purchase another vehicle from them in the future.
I met Bob Shottenkirk when he opened up his first store in Fort Madison 26 years ago. I have had nothing but personal experiences with his dealerships and have become a personal friend with his entire family. Our salesman Jared Zueck was very polite and nice to my wife and myself.
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