I never imagined going to a dealership that was as far away as they were from home, but I'm glad I did. I absolutely loved every minute I spent at their showroom. The salespeople were awesome. They made me feel like they cared about me, not so much the sale. I was very happy with Jason Wiles. He didn't mind helping us out and just being there as a person, not as a salesman. He was down to earth, helpful, and friendly. He made sure that I was comfortable with everything before I left the lot before I left with my new car. He took what has always been a horrible experience for me and made my shopping experience one I actually enjoyed. I will definitely be back to them whenever the need for a car arises again. Definite 5 stars for this dealership!
I have got 2 treks from there an waiting for the3r
by Dana g from Mt morris mi
March 13, 2017
Thank to Mike I have a 3500 try coming in soon an he has been great he give me more on my trade in then I thought I could get he has been great to work with great job Mike hope to see you soon to get my try . DAna g from Mt morris time to give the beast up
Bought both of my vehicles from Chris Opperman and the group at Schaefer & Bierlein. Both the dealership and service department have great customer service, maintain a friendly atmosphere and are 100% honest. I'll always go back!
Whether it is warranty work on a vehicle or buying a new vehicle, the team at S&B always make things so easy and do everything they can to help. I've purchased a couple cars from Chris over the past few years and he always makes things so simple. We moved away from the area and still come back to buy our cars here. I did talk to a dealer more local for me and ended up walking out 20 minutes later because I could already tell that I was not going to get near the service that I do at S&B.
Hands down the best dealership! We have purchased our last four vehicles from Schaefer & Bierlein and Alex Myers could not have made the process more enjoyable. I've never been one to write reviews but a few weeks after we purchased our Jeep we received a hand written Thank You note from Alex in the mail - that's just the kind of customer service that's hard to find and one of the many reasons we keep coming back.
This is my second Jeep with S&B. They are the best dealership...by far. Alex, my salesperson, was always available to talk and was knowledgeable about his inventory and made sales process a breeze. I trust S&B and so does the community of Frankenmuth :)
I have leased four vehicles over the last five years and the experience has been fantastic. Service really does sell cars. The salespeople are knowledgable and helpful. Chris Opperman helped me and was great. Over the last five years they have taken care of every single issue I have had. They pick up my car and change the oil while I am at work, which is very convenient. I recommend this dealer to anyone who is looking for a car.
I was traveling to Florida and my Town and Country van was loaded with our snowbird seasonal gear when I struck a deer near Blufton Ohio and totaled the van. I called Garber to arrange a purchase of a used Pacifica they did not have one in stock that met my requirements. Garber arranged for a Loaner/Rental over the phone and I was on my way. Heather kept me informed of her efforts in locating a Pacifica, she contacted us and emailed us the details in Florida. We looked at vans in Florida and knew what color and accessories we wanted and she found one, had it prepped and we returned to Michigan and we had exactly the vehicle we wanted.
Our van, that we bought 9 years ago from this dealer, was hit. We had our van towed to the body shop. We worked with Mel Krueger. Unfortunately we had to say goodbye to our van. The damage was more than the worth. Mel helped us out, we had to clean out the vichele, it was an emotional let go. Mel was considerate and more than helpful. We would highly recommend this body shop. Their employees were so knowledgable.
Nick Allen went above and beyond during the entire purchase process. He secured us a very good deal on our 2019 jeep cherokee and stayed till after business hours till we got there for the actual purchase. Would definately buy another vehicle from Nick at Garber. Thanks again for your hard work and great attitude.
Always go back to Garber. Very friendly, clean dealership that will work to get your payments where they have to be. This is my second Jeep and I am very impressed with the safety improvements that are now standard.
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