by Ethan from sterling optical from West Seneca my 14224
November 21, 2018
Rich perry took care of us and did a fabulous job. Very convenient and seamless without any headaches, which is almost unheard of when it comes to buying a car. We reached a great deal with Rich who is a stand up guy.
Bought a 2014 Ram.. it was "inspected" that day....Brakes were grinding as I approached my driveway that night after buying it. Took it back for "service" the following week... "new" brakes put on it by them.... they squeal now instead of grind. They replaced the single bad brake pad because they were obviously understaffed and pressed for time. Lesson learned. If you are a normal weekend warrior that can do brakes and oil changes yourself, do your own trusted work... sales department was great but "service" department sucked.
I walked in at nine in the morning and went back at two to pick up vehicle. I had a very professional salesman, told him what I was looking for and where I wanted to be with my monthly payment. Have to say they exceeded my expectation. I would gladly recommend them to my family and friends. A+++ rating on my part. K
Went in for inspection and they found an issue with the car, that was covered under dealer warranty. They needed to keep the car for a few days and provided me with a loaner. Great company, great catch, fantastic service!
We recently bought a new 2018 Jeep Wrangler. Within a week and a half we had an issue with ABS and ESC light coming on. We took to the service department to have looked at. They got the car in quickly that evening and it was all set next day. Ended up being a faulty sensor on one of the wheels. They went the extra mile of filling the gas tank for us, which we really appreciated! With having just bought the car brand new and to have an issue that soon it was a relief to have it fixed and to also have them go the extra mile! Thank you West Herr Service!
We had a great experience leasing our truck. Bobby was very knowledgeable and made the process quick and simple. We will definetly be coming here again and will recommend them to everyone looking for a new vehicle.
I purchased a Jeep from Glenn Colton
. He was professional and extremely accommodating. Glenn went above and beyond to create a comfortable atmosphere. He was very honest and upfront with all information. I have 4 ct. cars in our household and I will defiantly see Glenn for my future needs !!!
Best experience ever purchasing a new vehicle. I came in after things did not work out at another dealership. Kim was outstanding! Very knowledgeable about the vehicle, very upbeat and friendly. We were able to work out the details quickly. The finance department was also very Helpful in explaining all of the paperwork. I would highly recommend them to anyone.
I just drove home in my new 2014 ram 1500. I'm very happy with everything! Rob worked his magic. And got me into the exact truck I was looking for. I'm deff going back when the time comes for another truck!
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