by Ray and Betty (five minutes from Palmen's) from Kenosha
November 7, 2018
My wife and I used to buy from Palmen's. Enough said about that. We both have purchased several new vehicles from Martin's. The buying experiences were friendly with no pressure. There were none of the usual salespeople tactics. There was no waiting while the salesperson talked to his/her boss because we purchased directly from the boss. Service has been excellent from the first visit. We have never been treated this fairly at any other dealership, and we have been around for a few years. We would and have recommended Martin's to anyone looking for a new or used vehicle.
We've purchased a couple of cars through Dan and we'll seek him out again for our next purchase. Dan is straightforward and informative, never pushy and always willing to help. Dan has always worked with us (and Elmer; and the Service Department) to make sure we were happy and that we get whatever we needed to make things go easy. If you stop by the dealership, look for Dan and his wry smile... you get the best that Liberty Auto City has to offer.
I was in search of a specific make, model and year...and found it online at Liberty Auto City. It was well worth the two-hour round trip, as I found exactly what was listed, at a fair price. Salesman Dan M. and Finance Manager Kevin were friendly and helpful through the entire process. I was particularly pleased that they honored my independent purchase inspection recommendations. I am very happy with my purchase and my overall experience.
seriously the most amazing experience buying a new car here! This was pretty much my first time buying a car by myself and Charles helped me every step of the way! Well all of the staff there honestly. They took the time to explain everything to me down to every button on my new car. I would 100% come back for my next car here without a doubt! you guys have turned me into a loyal customer lol
I recently bought a used truck from this dealership and I received nothing but the best service! This was the first time I ever bought a car so I was alittle nervous at first. I knew the truck I wanted to look at but Lonnie made everything super easy from there on. He answered any questions I had and gave me his honest opinions which made me feel comfortable moving forward with making a huge purchase. His personality and communication skills made me enjoy the process and downtime I had while waiting. Jake from finance also was wonderful and helped explain in depth all the options I had to ensure my vehicle was going to be protected. Overall my experience was amazing and I will definitely go back to this dealership. They made sure I was happy throughout the entire process and I felt like they were just as excited as I was to be leaving with a new truck!
Nick was very helpful and accommodating with the sales of my Jeep Cherokee, he was very compassionate to my situation I just lost my husband a week ago and then a couple of days later my Jeep Compass was totaled so I was dealing with all this at the same time. Nick was very helpful with the sale of my Cherokee and he wasn???t pushy. He explained all my options and my delivery was awesome and he explained everything about the sale and everything with the new Cherokee and he told me he would follow up later with me to see how things are going and if I have questions or concerns. Loved him.
Working with Brandin was a breath of fresh air. I expressed how I don???t want to be lied to and be given the run around and I got the complete opposite. He and the whole sales team treated my daughter and I like a VIP. He was completely transparent and never went back on his word. Definitely going back to Brandin and Ewald for my next purchase and my daughter as well. Ewald has a diamond in the rough, he???s a keeper!
This is one of the best dealerships in the area. Michael McConohay was an excellent salesman and Brian is a great GM. My purchase was one of the best I have had in a LONG time from a dealer. Low pressure, High satisfaction. Thank you- my daughter lovers her new car.
Made many many purchases both new and used over the years will highly recommend. My salesman Nick manager Brian, Scott in Service, Gene in Finance, they have always gone above and beyond to make an excellent experience.
We found a car we loved at a rally great price. The buying process went smoothly and was much quicker than previous car purchases. We’re really happy with the purchase and glad to support a local dealer that been in the area for decades!
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