This has been the best experience that we've ever had buying a vehicle. Everyone was so nice and friendly. Answered every question that we had. When we buy another vehicle, we will be going back. Definitely, got customers for life.
I purchased my truck living 1,100 miles from the dealership. The salesman, Brandon, was very professional giving me a true description of the truck. Needless to say, I was more than pleased when I saw the truck for the first time. All information given to me by phone was accurate, and the sales process was very smooth. I hope to do business with this dealership, and more especially, Brandon, in the future. I highly recommend to anyone that you consider purchasing your next vehicle from Garven Chrysler Dodge Jeep.
Our experience was simply the best experience we've had at a dealership. Terry Berry met me in the parking lot & asked if he could help me. I told Terry that I was on my way to work & that I would be back. He replied that he would be here "all day" and he was. No hassle, straight to the point, easy listening. We had explained what we were looking for & Terry had the vehicle sitting at the front door when we arrived. An hour later, we were in our new vehicle. Brandon Shoemaker, finance, got us an interest rate that we had never seen before, it was really that low, sweet! Terry presented us with a offer/package, we had a trade in, that was so reasonable & we were impressed. We will return to Graven!
We stopped by Graven as a secondary option looking for a used vehicle. Wish we would have saved time and stopped by there first. Doug/Sales met us outside, even though it was cold and wet. Without ever feeling any pressure, he questioned us on our needs and we were already test driving our selection within five minutes. The finance part was just as easy. Doug informed us we were approved within minutes, but asked for a few minutes more to find the best possible financial deal for us. When we were ready to sit down and sign the paperwork, we met Brandon/Finance. Again, very polite and fast. Talking to Brandon was as easy as socializing with an old family friend. We have never heard of Graven till today, but it is definitely a dealership that deserves repeat business. They will see us again when it's time for our next new vehicle!
After getting the run around from another dealership in my home state I stumbled upon Graven's dealership via cars.com. I called them with less than an hour before closing time and they still squeezed every second out to deal with me and provide me with the information I needed. It was my first time purchasing a car on my own and not only were they honest and fair but the overall process was as painless as could be. Within 36 hours of making first contact I was the owner of the car of my dreams. Even after the purchase they still called to check on me and make sure I was happy with my Purchase. Great dealership with great people, so good in fact I was compelled to write this review!
A big thank you to Doug and Brandon! We absolutely love our Dodge Grand Caravan! We surprised our older two children when we picked them up for school and I wish you could have seen their faces. This dealership is family friendly and made sure we walked out the door with an amazing deal and great vehicle.
Great service and all around great treatment at Don Vance Auto Sales in Marshfield, MO. Dan Miller answered my request on Cars.com about a Lincoln Town Car. He was very helpful and an all-around nice fellow. I bought the Lincoln I had inquired about and so far am very happy with my purchase.
I found a vehicle on the internet that I was interested in. When I called the dealership, I spoke with Dustin. He was very helpful in answering my questions. We agreed on the specifics before I ever saw the vehicle with an understanding that his description needed to be accurate. I drove 3 hours to the dealership to see the truck and finalize the purchase. Dustin had described the vehicle very accurately and I was pleased after inspecting the truck. They have a great selection of used trucks and I recommend visiting the dealership to pick one out. Had I not picked mine out before visiting, I would have had a hard time selecting one because there were 3 or 4 that I would have considered.
I had gone to 4 different dealerships shopping for a new RAM. Ended up at Don Vance in Marshfield. It was an hour and a half drive but ended up being worth it. Adam Clair was the absolute best. I took up 6 hours of his time and he never once was impatient with me. He never rushed, pushed or pressured me. I also feel like he got me the best possible trade-in value for the car I treaded it.
Overall it was a comfortable experience and I look forward to doing business with Don Vance in the future.
My wife and I purchased a new, 2017 Dodge RAM. This decision came after speaking with several dealers and looking at numerous options. The ease of working with Adam Clair and the team at Don Vance was unbelievable. They provide exemplary service and a no hassle buying experience. I would definitely recommend working with Adam to find your next, new vehicle.
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