AMAZING dealership!! worth the drive
May 3, 2013
i was originally intending on buying a brand-new jeep wrangler, and had been working with a dealership in my home state of Rhode Island. after changing the scope of my search to include CPO jeeps, i expanded my search to other dealerships to see what else was available, and am SO glad that i did. i happened upon Capitol Garage purely by chance while perusing cars.com, and could not be happier about it. they have a great selection of CPO jeeps with low mileage, a menagerie of colors, and extremely competitive pricing. i found a 2011 mango tango 2 door wrangler with 16k on it with all the right features for less than most older jeeps that i had found with higher miles. Heather, the sales rep who got in touch with me after my email inquiry about the jeep, was attentive without being overbearing. she was friendly, personable, and let the jeep speak for itself on our test drive. where some dealerships use high-pressure tactics, she opts for a more welcoming approach. after a lengthy test drive, i knew this was the jeep for me, and we began the purchasing process. the most painful part of the purchase was getting the insurance situated. Seriously. Heather and Mark, the financing manager, made the entire process so painless and actually pleasurable. no nerves, anxiety, pushy sales tactics for extended warranties or anything superfluous. as i live in RI, and the dealership is in CT, they even arranged for my car registration. they gave me dealer plates, and are actually sending someone to RI to get the new registration for me, and will mail it and my plates to me. if saving your out-of-state clients a trip to the DMV isn't customer service, i dont know what is. Capitol Garage is a bit out of the way for me, and might be for most buyers, but it is WELL worth the drive. i would not hesitate to recommend them to anyone in the market for a Jeep, or any other dodge or Chrysler. THANK YOU SO MUCH!!! I LOVE MY NEW JEEP!!