Noah came through with our selling deal. He coordinated some service work promised in my deal of my used vehicle purchase. Service dept needs some better human interaction. (mostly in driving up to the doors). Today's keys are a pain. Dealerships should supply 2 sets of keys. Putting a car up for sale should be looked at closer by the techs. My idling issue had to be dealt with after purchase. A bit inconvenient, but Noah gave us a loaner.
Our sales person, Noah, was very personable. We had some concerns about the vehicle that were properly and logically taken care of. Overall, it was a great process. I would highly recommend this dealership.
In the last 3 months my wife and I both have bought our cars from Athens Dodge with the assistance of Makayla! We could not be happier. We they took time with us, answered all questions and got us both into new cars when other dealerships had jerked us around and ultimately said no. If you in the market for a new car we definitely recommend you come out to Athens Dodge and see Makayla!!
Awesome experience with Hayes Chrysler in Lawrenceville
by teal, elizabeth from DealerRater.com
November 24, 2018
Both the sales man (Paul Sangeudolce) and the finance person (Magdalena Babiarz) were very tentative & helped our mother who is 74 years old get herself a new car. They both spend time with her and explained everything instead of just getting her to buy a car then get her out the door. I would recommend this dealership to everyone!
Paul S. did an amazing job helping get the car I wanted. He made it easy and simple. I really cannot put it into words. Magdalena and Ernest were an also huge help in the process. I cannot thank you guys enough!
After a week of searching, I met an honest and no haggle sales staff at Hayes in my salesman Paul Sanguedolce and Finance manager Magdalena Babiarz. From first contact via internet through the finalizing of the paperwork i never felt pressured or uneasy. the atmosphere was laid back and friendly. The dearlership staff is friendly and facilities are clean. I searched for a week after totaling my 2017 Ram 1500. I searched high and low and this was a great decision. Thank Paul, Mag and Hayes staff. Well done! Joe P.
This is an easy review to give to a team whom is committed!
by Danon Henton from DealerRater.com
November 9, 2018
Good Morning Mr. Hayes, I brought my 2015 Dodge Challenger in 4 major 60,000 mile service a 8000 miles early and some electrical diagnostics To be performed On August 28th. I gave them the time and I did not complain I did not ask for a loaner....I just want to say that Hayes Chrysler service department techs did a fantastic job with all preventative maintenance services and the initial complaints that I came in for for the electrical issues. They have fantastic technicians the are worth the money To spend if you want a great job done! My service advisor Smitty was absolutely fabulous he is a 21 year plus certified Chrysler adviser he knows his stuff his communication is outstanding.
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
Had a great experience with the sales help, Jody and Ashley. The business manager made the experience feel effortless. Although I did most of the negotiating on line and I could have gotten more for my trade, I felt that the deal went as i planned.
ryank you Jonathan. Great sales experience. Also the sales manager was great to work with. Also working with Ruban was great as well. He explained the financing completely. Also he got me me a great rate.
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Was looking to replace my Toyota and get into a full size truck, looked within 300 miles. Was very impressed with how quick and polite Josh was with returning my emails. He fought hard to get a deal done and we did. It was a great purchasing experience!
Charles Maxwell was very helpfull in finding me the suv that i would need to help with my family so the we had the space we needed and the comfortably for us. He is a very wonderful man and we will be looking for him again when we need a new or to trade in.
I visited Gwinnett Chrysler recently with the intent of looking for a new car to purchase in the next couple years. I was assisted by Lamoris who was very knowledgeable and helpful in helping me to identify the next car I would like to buy. Very pleased with his professionalism. Thank you!
Riaz Ali was the technician that worked on my car. He was very knowledgeable about my car and he showed me other services that my car needed without no pressure to buy. I loved that he was honest and even offered coupons towards the extra services need. He definitely stands above excellence. I only want him to work on my car! This dealership has a real jewel and his name is Riaz Ali!! Thank you for the experience and the excellent customer service. I will definitely be back!!!!!
Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
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