November 6, 2018
I have lived in SW Florida for almost 2 years. Last summer, my Dodge Charger which was bought in Indiana had something wrong with it, so I took it to Galeana Dealership in Ft Myers. I will have to say, their professionalism was second to none! I pulled into the dealership and someone was there for to help me get my car fixed ASAP! They made a memorable impression on me from day one! After that excellent experience, I wanted to buy my car at this dealership! I have owned 5 new cars in the last 25 years and have never experienced the excellence and expertise that I received from any dealership that I have purchased a car from. In fact, I hated to go to the dealership in Indiana that I bought my Charger from because they did a real bad deal on me, and whenever I would go to them with an issue, that dealership didn't want to service my vehicle. I am in the process of buying a new car, and went straight to Galeana Dodge to purchase my next car that I will be driving for at least the next 5-7 years. My salesman Kevin Denson has worked with my situation and has gone above and beyond the call of duty to get my loan to go thru and is trying to repair the damage that the dealership in Indiana did to me because he proudly represents Dodge and wants to help make things right and comfortable for me to buy another Dodge. I thank this dealership from the bottom of my heart for caring about MY needs for a change! I am hoping to go pick up my new car tomorrow and am sure that the red carpet will be rolled out for me! I work in a very public job where I meet people from all over the world! I will be recommending this dealership to EVERYONE that comes thru the establishment with my gorgeous new car sitting in the first parking space of my job where everyone can see, this is a gorgeous car and will want to meet the person who is driving it so they can get a really great experience as well! I told them they could stamp their name on my windshield, that I am that happy with them and will refer not only people that are wanting to buy a new car, but guide them if they have a Dodge, Chrysler, and Jeep that needs to be serviced and where can they go to get their car serviced with professionalism and service with a SMILE!..Thank you Mr. Galeana! You will be meeting many more happy customers! Thank you for all of the help that your dealership is doing to help me get a wonderful new car that I can be proud of and proud of the Galeana for going thru the extra time that it has taken to get my deal to go thru. One last thing, I had someone refer me to the Galeana dealership in Ft Myers and am very please that I am going to the BEST Dodge Dealership in SW Florida!