Brad was awesome to work with! Very detail oriented, moved quickly and was thorough and his follow through was on point. Not to mention he is a blast to work with which makes the stress of buying a new car so much more fun! I would highly recommend Brad Malmgren!
Brad was Straight forward. No False promises or Lies. Look at what he could do with my credit, showed me my options and with the help of the Sales Managers and Gus in finance Made It Happen. Very Professional
I was talked into coming in even though I told the Sales person I was not ready to buy, felt very pressured not to leave and to right up an offer, and that if I did not I would lose an incentive given to me for this day only. Shopping on my own I felt I needed to bring a man with me, felt I was being taken advantage of in my situation.
I was hearing weird noise coming from the engine area and wanted someone to look at it to see if there was a problem. I set an appointment and was prompt at starting. I am a widow and have to do all those manly things now. We have dealt with Larry Miller Jeep for many years and have always been treated well. I never hesitate to ask for help and that is why I knew they would help me. The workers are very kind and respectful.
I was referred to Brad by a friend of mine and I was not sure how it would go but we ended up leaving the store with a brand new car. I have a very raw personality and I was able to laugh and joke with him through out the process. His personality is great! I had rough experiences in the past with LHM so I was relieved it was so easy.
It was excellent because of Winter Jacobson. I was told by the Express rep that my issue could not be solved without coming in another day and making an expensive appointment, after I was told several times I could do it via express. Winter made that happen. She rocks and saved my day. You are top of my list due exclusively to the way she solved my problem. I was in and out in less than 15 minutes for under $100. She needs a big raise!
Communication regarding the vehicle was great. The entire process from booking the appointment, dropping off vehicle, picking up vehicle, and getting questions answered made the experience pleasant rather than a hassle.
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