Found my car on CARFAX. Called the dealership and talked to Suzi. We negotiated a great price in 5 minutes. We made plans for me to make the 2 hour drive to see the car and seal the deal. Everything went smoothly and just as we discussed. Very happy with the buying experience and the car!
Anthony “AJ” Jenkins sold me my new Jeep Cherokee. He was very mindful of what I was needing and the budget that I needed to stay within. He definitely went above and beyond. If you’re looking for a new car, I strongly recommend giving AJ a call!
We have bought two vehicles now with Scott Kuykendall, a new Pacifica and a used Wrangler and have enjoyed the no pressure sales. Scott goes above and beyond to accommodate and make the buying experience as painless as possible and was there to help answer any questions after we made the purchase.
Sam Leman should have been my first choice of dealerships to help us find a used Chrysler Pacifica. They were appropriately attentive, and truly cared and appreciated our business. Friendly and accommodating!
Paul Draper, was our sales person. He was very polite and informative. He knew his vehicles and explained my Pacifica to us extremely well. He also followed up with emails to help us more if needed anytime, to call or stop in and see him. He set up our phones on the computer in the car and they WORK, past vehicle we had trouble with that. A DIFFERENT SALES PERSON. I have called back to sales with questions for Paul Draper and John Phelps, both men called us back.
I am 73 years old and let me tell you, that times have changed since my first new 1964 Chevy Impala SS. I have been with Dealer since 1987. I have purchased several Mini Vans and one Conversion Van. We have had our ups and downs thru these yrs, but my Town and Country for the last 6 yrs has been the Best Vehicle I have ever owned. The staff at Sam Lemans has been the BEST ever over these six yrs. We lost our TC to a DEER, darn it anyway. We hope the Pacifica experience will be the same. Thanks You ALL.
Knowledgeable and professional but not pushy or ov
by JanetHD from Morton, IL
November 7, 2018
Jim Costello was knowledgeable and friendly and professional. He listened to what tyoe of Jeep I wanted to purchase. I wanted a Jeep Wrangler Sport with the newer engine, and it was hard to find on some websites. Jim , along with other staff members, let me test drive the 4 cyl turbo, so I could judge for myself. And there were a lot of option packages, and Jim explained them to me, so I could decide for myself what I wanted. I finally bought a 2018 Jeep Wrangler Unlimited , and I am very pleased with my purchase. Plus Jim was a big help after the sale with some tutoring on how to use the U-connect features. He got my cell phone connected right away. And he showed me how to set up the remote garage door opener and where the cntrols were for the radio.
From start to finish, the Sam Leman Automotive Group made the purchase of my new (pre-owned) vehicle easy and painless. I worked with Anthony Krizman who was very knowledgeable, personable, and fast. Even The finance department did a great job ensuring I received the most competitive rates, equal or better than the best credit union and bank rates out there.
I send them an email about one of their cars and got the phone call 30 minutes later from Scott Kuykendall. What a great guy, we closed the deal on the phone few hours later! Our new Ram 1500 was waiting for us when we arrived next day. Although the dealership looks great we couldn't stay too long and Scott got us ready in ONE hour. This is our best car buying experience ever. Local dealers can get even close.
I have purchased 3 new vehicles from Seth Shepard at Sam Leman in Bloomington, IL, and he has always been great to deal with. Very personable, great knowledge, and has always quickly found the exact vehicle I was looking for!!
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